Susana Bosquez
Not user-friendly, no response on the message center. Pending payments don't show, I accidentally made a duplicate payment because of this, and then the company would not stop the second payment. You basically get 1 hour to cancel a payment. I was basically told that there was nothing they could do, even though none of the 2 payments had been processed. AWFUL!!!
10 people found this review helpful
N Rose
Very bare bones, hardly functional. In the payment category, there's only an option to add additional payment to principal for up to 3 months at a time and a note "this is not the same functionality as autopay"... Literally the only thing people would want this app for is adjusting autopay, adding a payment to principal and checking the balance of their mortgage. This app somehow fails to accomplish those very reasonable objectives. Please add "SEE AUTOPAY" and "MAKE CHANGES TO AUTOPAY".
10 people found this review helpful
David Mateo (Batusai)
The concept of ease of use is an excelent idea but as many others have graded the app forgets or disengages your pin code or finger print... kind of defeats the purpose, and be careful as the system is so archaic that once you do set in a pin code to get in you cant change it or your password from the app... nothing too many complications and it could be understood that its for safety but thats why you use 2 step verifications and email confirmations needs work could be amazing not there yet.
4 people found this review helpful