Mark Sasahara
After they send a verification code, it is not readily apparent where to put the code. It would be helpful if there were boxes, or lines and maybe it says "Tap here" and the keyboard pops up? It took me a couple of times to figure it out Otherwise, it's pretty good. If you make a mistake, it remembers the info, so you can just change what's wrong.
3 people found this review helpful
Sam Damti
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The e-check method no longer works. I tried it twice, but both times the transaction didn't go through after initial success. The app makes it incredibly difficult to confirm if you have entered the correct banking information and you cannot leave the screen at any time or you have to restart the process. On the second try, I managed to copy paste my banking info but it still failed to process it. I guess they really want you to use a credit card option with fees or maybe they want late fees!
13 people found this review helpful
Will Lach
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Buggy. App shuts down repeatedly while in use--not reassuring when you are disputing a parking ticket! 12 16 23 update: still sucks! I didn't understand what UX was until I started using this app and discovered how poorly designed it is. Took me 30 minutes to figure out how to pay a ticket.... There is a prompt to enter a code, but you have to look really hard to find the entry point.... good luck!
7 people found this review helpful