Aulani Resort
3.6star
95 reviews
50K+
Downloads
Everyone
info
About this app
This app provides you with the ability to:
-Access your account to manage your Aulani Resort reservation details
-Begin the check-in process in advance using our convenient Online Check-In service
-Search for fun and interactive activities on the āDaily Iāwaā
-Find places of interest on our map
-Get details about special offers and Character Experiences
-View charges and purchases made before and during your stay
Note:
Before you download this experience, please consider that this app contains:
-The option to sign in to an existing Disney account or create a new one.
-Notifications for information related to the app and your visit to Aulani Resort, which you may control in your device settings.
-Use your location to enable certain features and interactive experiences, provide you with information and offers, and improve guest experience.
Terms of Use: http://disneytermsofuse.com
Privacy Policy: https://disneyprivacycenter.com
Your US State Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-privacy-rights/
Do Not Sell or Share My Personal Information: https://privacyportal-de.onetrust.com/webform/64f077b5-2f93-429f-a005-c0206ec0738e/de88148a-87d6-4426-95b1-ed444dd53281
-Access your account to manage your Aulani Resort reservation details
-Begin the check-in process in advance using our convenient Online Check-In service
-Search for fun and interactive activities on the āDaily Iāwaā
-Find places of interest on our map
-Get details about special offers and Character Experiences
-View charges and purchases made before and during your stay
Note:
Before you download this experience, please consider that this app contains:
-The option to sign in to an existing Disney account or create a new one.
-Notifications for information related to the app and your visit to Aulani Resort, which you may control in your device settings.
-Use your location to enable certain features and interactive experiences, provide you with information and offers, and improve guest experience.
Terms of Use: http://disneytermsofuse.com
Privacy Policy: https://disneyprivacycenter.com
Your US State Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-privacy-rights/
Do Not Sell or Share My Personal Information: https://privacyportal-de.onetrust.com/webform/64f077b5-2f93-429f-a005-c0206ec0738e/de88148a-87d6-4426-95b1-ed444dd53281
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.6
88 reviews
Mario Martinez
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June 23, 2021
Pointless app, can sign in but when I go to link reservation the page shows all the options with no place to enter the information. Was trying to check in early, but this app feels incomplete. Update: once in the resort, was able to use the app. But for wanting to preload the reservation to schedule activities, could not do it. Hence 4 stars.
24 people found this review helpful
Disney
June 23, 2021
Hey Mario! This sounds like something our support team can help you with. Will you please send us a message from the app? Head to the Preferences (ā°) tab, selecting "Help" and choose Aulani Resort Mobile App as the subject on the Contact Us form. We'll get right on it!
Jason Polites
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June 28, 2022
App hangs (sometimes) if you try to add guest names to a reservation. Doesn't save the reservation anywhere (you have to continuously "retrieve" it using the original confirmation code). Constantly forgets you're logged in and asks for you to sign in again. Pages often just don't load. I mean.. honestly.. just don't bother having an app. Focus on making a great mobile website if you can't do both.
7 people found this review helpful
Disney
July 5, 2022
Hi Jason! The Aulani Resort mobile app doesn't include a Family & Friends section. Jump over to the My Disney Experience mobile app or disneyworld.com to update your Family & Friends list. If you still aren't able to update your Family & Friends for your resort reservation, send us a message in the app by heading to the Preferences (ā°) tab, selecti
Adrienne C
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December 16, 2021
Terrible! It won't let me link a Reservation nor reserve a spa treatment. Uninstalled hoping that would work - No! I just kept having the same issue. I tried getting off their wifi and back on my data - that didn't work either. For the amount of money people spend on everything Disney they can do way better than this. It's like they hired some beginners college students to do the app. Might I suggest a better map and navigation platform, and the ability to also make reservations at restaurants.
28 people found this review helpful
Disney
December 16, 2021
Hey Adrienne! This sounds like something our support team can help you with. Will you please send us a message from the app? Head to the Preferences (ā°) tab, selecting "Help" and choose Aulani Resort Mobile App as the subject on the Contact Us form. We'll get right on it!
What's new
Minor bug fixes
