TELS Building Management

3.7
102 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Easily request service technicians, manage building Tasks, Assets and Work Orders, and monitor compliance and performance with the #1 Building Management app for Senior Living. Join 13,000+ Assisted Living and Skilled Nursing facilities nationwide who trust Direct Supply® TELS® to help them solve their challenges and drive cost out of Senior Living facility management.
Request Service – Tap for technicians, monitor service with real-time updates, and keep record of the who, what and where in your building
Stay Compliant – Deploy and complete critical compliance activities with Life Safety guides, checklists and Tasks, including infection control
Maximize Assets – Track, monitor and store vital data to help you maximize equipment life, including repair history and warranty information
Complete Work Orders – Easily generate and check Work Orders off your to-do list
Manage Large Projects – Make smarter budget decisions on capital projects with quoting, repair-or-replace recommendations and more
Gain Visibility – Standardize processes, complete activities and gain insights into Unit Turns, Site Visits, mock surveys and tours

* Must be a TELS customer
* Need Internet access to initially load TELS Building Management
* Services are only in supported markets
Updated on
Mar 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and 2 others
This app may collect these data types
Personal info, Photos and videos and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.7
97 reviews
The END
March 23, 2024
Great program,although,it still sends me notifications even hours after a work order has been completed.Makes me think a new work order has been assigned..keep searching notifications on my phone every time i hear the notification sound..Sort of waste time...When using PC,and permission to enter is checked,it doesnt show on the mobile phone unless it is stated in notes by whoever creates the work order...Please fix these
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Matthew Cain
June 20, 2021
Old app worked "great", like 5* great, it crashes every other time I used it. New one doesn't crash, bravo developers. BUT the user interface is not so simple SUBMIT needs to appear the instant the minimum requirements to create a work order are met not seemingly randomly. I have to go in and out of each field until SUBMIT appears. Also sometimes the drop down menus will drop below my virtual keypad and won't scroll so I have to manually type in my selection imstead of the quick drop down.
6 people found this review helpful
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Direct Supply, Inc.
June 21, 2021
Hi Matthew - thank you for your feedback! We are glad to hear you are having a good experience overall. Regarding the drop down menus, we may suggest to begin typing the first few letters of your search to help narrow down the selection and shorten the drop down appearance. Please feel free reach out to us at 1-800-667-3880 with any questions!
Alen Eckhardt
May 19, 2021
There was a recent update, and now there are no longer the check marks showing where you completed a subset of tasks, and if a task won't complete, you are forced to go back through every level of every step to try to see what you missed. The new layout is difficult to navigate and links are not always highlighted, so if you select a task wrong, too high in the box for instance it may take you to the data on the piece of equipment rather than the, in my case, inspection task for said equipment.
5 people found this review helpful
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Direct Supply, Inc.
May 20, 2021
Hi Alen - Thank you for your feedback regarding the logs and layout of the app. If there is anything we can do to assist in troubleshooting, please call us at 1-800-667-3880. Thank you!

What's new

To make TELS Building Management better for you, we bring updates to the App Store regularly.

Every update to TELS Building Management includes enhancements for speed and reliability. As new features are released, we’ll highlight those in the app.

Thanks for using TELS Building Management!