Activa DKV

2.6
232 reviews
100K+
Downloads
Content rating
PEGI 3
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About this app

Welcome to Activa DKV, the health app you were looking for! With this application, DKV patients can manage everything related to their health quickly, comfortably and safely from their mobile device.

What can you do from the Activa DKV app?

✅ In your profile you can consult your health insurance information and its procedures, modify contact information, consult payment methods, particular conditions and sign documentation. You can also make inquiries about procedures or locate your nearest DKV branch.
✅ With our DKV medical team search engine, you can find the specialist doctor you need in the town where you are.
✅ Do you need to manage authorizations with the DKV insurance company for your medical tests? No problem! With Activa DKV you can do it easily and without leaving home.
✅ Do you want to manage reimbursements on your insurance? You can also do it from the app!
✅ In reference to medical consultations, the Activa DKV app allows you to locate the doctors available in all those autonomous communities where DKV has its medical team, such as Madrid, Andalusia, Murcia, Valencia, Asturias, Castilla-La Mancha and the Valencian Community, among other.
✅ Receive emergency medical assistance through our medical chat. Thanks to this functionality, you will be able to have immediate access to qualified medical professionals, who will be available 24 hours a day to provide you with the care you need in urgent situations.
✅ Schedule a video call with healthcare personnel. Thanks to our video calling platform, you can schedule and book appointments with healthcare professionals. In virtual medical consultations you will have medical guidance, evaluations, treatment monitoring and even obtain electronic prescriptions, all from the comfort of your home.
✅ In addition, with the health folder, you can access all your medical information and keep track of your medical appointments and tests performed. You can even access the health folder of any Autonomous Community!
✅ With Activa DKV, you will have complete health insurance and your virtual health card at your disposal to access the healthcare services and medical emergencies you need. And all this, in an easy-to-use and completely free app.
✅ The Activa DKV application also gives you access to the platform to take care of your emotional well-being DKV Omm, a resource guide that allows you to keep a daily record of your emotions and access self-management tools and videos to help you improve self-knowledge, relaxation, your relationships and your physical activity, among others.
✅ Health card: Access your DKV Medicard.
✅ Directly access QC+ functionalities easily and securely. Remember that in order to access video consultations, medical chat and obtain your electronic prescription, you must also have the I want to take care of myself more app installed.

At Activa DKV we request the following permissions

📍 Location: to help you find the nearest doctors, centers and branches.
📂 Photos/multimedia/files: to be able to send you documentation of your authorizations or refunds.
📷 Camera: so you can photograph reports and upload them to the app.
🎙️ Microphone: for video consultations.

We want to give you the best service. Therefore, if you have any problem or suggestion, please write to us at atencionclientedigital@dkvseguros.es and we will help you.

In short, with Activa DKV you will have everything you need to take care of your health and well-being. Download our app and start enjoying all its advantages. With our app, you will have the best healthcare at your disposal and the peace of mind that comes with having complete, quality health insurance.

Download Activate DKV now and start taking care of your health digitally. Don't wait any longer to enjoy all the advantages of digital health with DKV!
Updated on
May 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
231 reviews
Anna Strisciuglio
May 13, 2024
Worst app ever, when try to chat with the virtual assistant, the layout is horrible and doesn't allow you to check what you are writing. The functionalities offered are mainly useless. You can't book appointments online or check your next appointments. The only thing that seems to work is the reimbursement section. Save space in your phone. Don't download this app.
Did you find this helpful?
DKV Seguros
May 15, 2024
Hi Anna, we are sorry to hear about your experience with the APP. According to telephone conversation, in Activa DKV you can make the usual procedures on your policy and access the QC+ app to check your medical appointments. If you need us, please contact us by WhatsApp 960160602 or atencionclientedigital@dkvseguros.es Best regards, Ivan.
Ruth Walter
March 28, 2024
The worst app I have ever tried to use. Anytime I do one search, the system freezes and logs me out. Terrible!
Did you find this helpful?
DKV Seguros
April 25, 2024
Hola Ruth, sentimos mucho la experiencia con la APP. Por favor es importante tener la ultima versión de la APP instalada para poder hacer uso correcto de la misma. Si nos necesitas, puedes contactar con nosotros por WhatsApp 960160602 o en atencionclientedigital@dkvseguros.es y te ayudaremos. Un saludo, Iván.
Szilárd Szabó
October 2, 2023
Barely usable. Problems: - My address can't be set into your application. The application always "fixes" it to a Malagan address silently. This caused our cards delivered to the wrong address. - We have a family package and my wife can't see the cards of the kids, only me (the policy holder). - My wife can't use the search for the doctor option, she selects herself, clicks on next, and an appears: select a patient ... but it is already selected. I think this should be a basic functionality.
Did you find this helpful?
DKV Seguros
October 2, 2023
Hello, In order to help you we need to know your specific case and provide us with more information. You can contact us via WhatsApp 960160602 or email atencionclientedigital@dkvseguros.es . Thank you very much!

What's new

Hemos actualizado nuestra app para mejorar su rendimiento y corregir pequeños errores que incrementan su usabilidad.