CubHub

This is one of the worst documentation systems I have ever used. It is not therapist friendly. The way it is organized means that my documentation time has tripled since my agency switched to this system. It has too many tabs and too much clicking back and forth to accomplish anything. The app is not very time friendly. I can no longer do my notes in the field, something I was always able to do before. The single worst feature of this system is the schedule which has to be done BEFORE a visit.

Clunky interface not intuitive. Too many screens to clock out and get signatures, yet clocking in happens without confirmation so if mistake is made, it can't be corrected until clocking out. App logs user out if screen is minimized or user tries to go to a different page. Settings has no options, only app info. No instructions in app, online instructions are not very helpful. "New" biometric feature does not seem to be enabled, which is very frustrating due to the frequent automatic logouts.

This app is horrible. The main problem is that is crashes at least 20 times per shift! It is also extremely slow, and requires double and triple areas to enter one piece of information. It takes up to 2 hours to chart an 8 hour shift, and I stopped even trying to put narrative notes in, because just as I finish writing, the app crashes, and I have to start over! I wish my company never started using this crumby app! I end up spending my own personal time finishing my documentation. Terrible app!