Trax Credit Union

Photos blurred on mobile deposit multiple times. I have uninstalled and reinstalled the app, restarted my phone, changed camera settings and it still comes out blurry no matter how focused it is before taking the photo. I have a Galaxy s10. I have to get new account with another bank because mobile deposit is my only way to deposit and the system keeps rejecting my checks. Been on and off the phone trying to get a solution. Keeps getting rejected and I can't keep doing this every week.

Been locked out so many times by the fingerprint scanner. You cannot make payments on Railroad credit union credit cards which is mildly infuriating. I'm about to switch banks just because of how terrible it is trying to use their app and because of the pure inconvenience it has caused me.

The connectivity issue with this app is the worse. I do like the new interface. It look more current with other mobile banking app but other app don't have connections issue like this app. Please fix. I can't go above 3 stars until this is better.