Alexandra Macias
My son has thoroughly changed his toothbrush habits because of this. However, 2 complaints - 1. It never properly detects when he's brushing his bottom front teeth. I watch and he is doing it correctly. 2. He's beat the game. Every level, every prize and nearly every badge. He has lost some interest because there's no longer anything for him to 'win'. The randomized final level is fun, but there's not really anything at stake any longer.
5 people found this review helpful
Zane Coppedge
Solid app, pretty great experience for my 7 year old. The app just tends to lose track of the brush when the kid moves to the front set of the teeth, the motion, perhap the loss of sight on the bulk of the knobs on the brush end make the app think the kid has stopped brushing. But my kid had to change her entire brushing style to continue to get 16 teeth creatures every level. She was quite upset with herself and the app
2 people found this review helpful
Colgate-Palmolive Company
April 27, 2023
Oh no! We are sorry that she is having trouble with this app. Please reach out through any of our live channels here https://shop.colgate.com/pages/contact-us (Sunday through Friday from 8:00 a.m. to 8:00 PM EST) so we can get her humming along.
Katie Sims
REALLY disappointed. Purchased this toothbrush for my 8 year old and the app crashes every time we open it. We've uninstalled and reinstalled several times. Literally the whole reason we purchased this was because of the augmented reality and video game style it advertised. I plan on contacting Colgate and asking for a refund but what we really are hoping is that the app gets fixed. I am upset there was so much advertising for this and they didn't even work out the bugs.
18 people found this review helpful
Colgate-Palmolive Company
December 29, 2021
Aww man, we're so sorry about that! We definitely, don't want this to happen to any of our customers. We really want to help you out and get you back up and humming, please text us or reach out to us through any of our live channels here at https://humsupport.colgate.com/hc/en-us (Sunday through Friday from 8:00 a.m. to 8:00 p.m. Eastern time).