Lansing Connect

2.8
36 reviews
1K+
Downloads
Content rating
Everyone
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About this app

Lansing Connect is a real time, free, civic engagement platform that allows the public to conveniently communicate non-emergency civic issues directly to city government from their smart devices. Download the Lansing Connect app to report community issues or problems; you can even submit photos and videos. When you use Lansing Connect, your report is submitted to the appropriate department and you can track its progress. Help us make the City of Lansing, MI a better place to live, work and play.
Updated on
Sep 15, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.7
35 reviews
Mandolinman58
January 5, 2024
On the one hand I'm confident requests are making it to the correct City depts. Often the City responds quickly. But the app. sucks. Updates on the progress of a request are not very helpful. Often a request is marked as completed when no work has been done. They have a feedback follow up that always rejects whatever you type into the text portion.
1 person found this review helpful
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Rwill
December 3, 2023
After the latest updates, some including me can no longer attach photos to reports (camera access is allowed), local reports use to be in chronological order are now just all over the place, location and description sometimes changes after submitting. A development point that would be nice is the ability to edit submissions after posting them. Uses GPS to set issue address,which always ends up wrong even after manually entering the correct address
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Joshua Hoerauf
December 9, 2023
The app works well. Certain city services respond immediately (within a day or two) to reports while other city services clearly ignore the emails or alerts they get. Pot holes and road kill are addressed very quickly. Code compliance, might as well remove them from the app- theres a reason so many slummy apartments needed to be shut down recently and its that office. Anything involving police, call them, don't use apps.
1 person found this review helpful
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