Eyes on Federal Way

3.9
13 reviews
1K+
Downloads
Content rating
Everyone
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About this app

Eyes on Federal Way is the easiest and most efficient way for you to communicate directly with your City.

For those potholes, abandoned shopping carts, garbage in the streets or other local non-emergency problems that need attention, the Eyes on Federal Way app makes reporting a problem easier than ever. This app uses GPS to recognize your location and gives you a menu of common quality-of-life options to select from. The app allows you to upload pictures to accompany your request. The mobile app can also be used for a variety of other requests such as street maintenance, street light requests, downed trees, and others. Residents can also track the status of reports they or other members of the community have submitted. Residents can also call departments directly at City Hall for information on any municipal service and to report a problem within the city limits.
Updated on
Feb 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
13 reviews
Bonnie Hopwo
March 23, 2023
I am SO impressed with this app! I have reported tons of things from graffiti to abandoned vehicles and the city has been so amazing in addressing and resolving issues its incredible!! Graffiti down my entire street was cleaned up within 48 hours even on peoples private property (side of garage and their fences). They communication and follow up is incredible, I've told everyone about this app and how great the city has been, every city needs this !!!
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Danny
August 21, 2023
Though this app is an improvement over the City of Federal Way's previous reporting systems, it's still far from perfect. Most notably, city staff need to improve their request management. Requests are often not completed timely, closed w/ only a canned message, and/or stay open months w/ no actual human acknowledgement, resulting in citizen frustration & duplicate submissions. Further, comm. & transparency concerns include no POC for platform issues and the disabling of public commenting.
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Brendan
December 20, 2020
Really happy to see our city create useful technology. This is great!
2 people found this review helpful
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What's new

- Upgrade to Android 13