Modivcare Drive
3.0star
115 reviews
10K+
Downloads
Everyone
info
About this app
Millions of people depend upon the strength of the LogistiCare|Modivcare transportation network. Drivers rely on Modivcare Drive to deliver dependable transportation.
Modivcare Drive is a companion app, designed for drivers, whose business is managed on the LogistiCare|Modivcare network platform. Modivcare Drive offers drivers the ability to execute their rides with navigation, process cancelations, send their ETA, and communicate with the riders.
Access requires an active account with LogistiCare|Modivcare.
Modivcare Drive is a companion app, designed for drivers, whose business is managed on the LogistiCare|Modivcare network platform. Modivcare Drive offers drivers the ability to execute their rides with navigation, process cancelations, send their ETA, and communicate with the riders.
Access requires an active account with LogistiCare|Modivcare.
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Data safety
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Ratings and reviews
3.0
113 reviews
Brenna Hall
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July 12, 2022
When it works- awesome. But that is rare. I've been trying to get it to work for hours today. It keeps giving an error message. Don't bother with their customer service- useless or you cannot understand them. I've tried to get an email to reset my password just in case that's the issue- NOTHING has come through. I'm missing payment for $200-$300 of trips too.
29 people found this review helpful
Modivcare
August 5, 2022
Hi Brenna, it sounds like you are experiencing two problems. For technical issues please reach out to our support team at 866-402-5752.
For your claims, please validate that they were submitted on the app. If confirmed, please contact our claims department at 800-930-9060.
Thanks for your feedback,
The Modivcare Product Team
Anna Phillips
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August 16, 2023
Crashes constantly, it doesn't allow both insurances for dually insured participants, doesn't set right addresses, sometimes doesn't even schedule all the drop offs stranding people looking for a way home. It isn't clear to use either. Doesn't give a place to enter an appointment time because it asks for arrival times instead. Is that arrival time to be picked up, or is it the arrival time of the appointment . At least when the app was run and called Logisticare, it was clearly easy to use.
12 people found this review helpful
steve miller
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April 29, 2024
This company does everything they can to not pay what's been contracted for the gas reimbursement drivers they say this app needs to be a different app and your status has to be this to get what was promised to you and rider (members) yet next time your wrong and need to use this app !I've been a driver for 10 yrs and since this company has been operating they've done zero upgrades correctly and keep neglecting the drivers and riders.
What's new
Rebranded to Modivcare.
