Charm Connect

Name: Charm Connect
Availability: InStock
Rating: 3.473684310913086 (23 reviews)
Author: ChARM Health Apps/MedicalMine

ChARM Health Apps/MedicalMine

3.5

23 reviews

1K+

Downloads

Everyone

About this app

Charm Connect is a HIPAA-compliant secure instant messaging platform for practice members and patients. The Charm Connect platform is integrated within Charm EHR workflow that allows you to seamlessly interact with patients and practice members, without moving out of Charm.

Updated on

Sep 20, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info and Device or other IDs

Data is encrypted in transit

Ratings and reviews

3.5

23 reviews

Dayna Hall

July 17, 2020

UPDATE: Thank you for fixing the bug! ORIGINAL: Was loving this update/app until today when it blurred my screen as I was logged in with a message saying it wasn't supported anymore and to update. There is no update. This worked for all of about 2 weeks :(. I hope you can fix this bug! I really was getting used to finally being notified reliably for new chat or messages.

3 people found this review helpful

ChARM Health Apps/MedicalMine

July 17, 2020

We suffered a glitch but it is now fixed. Be sure to update to the latest version and re-login. Let our customer care team know at support@charmhealth.com if you continue to face problems.

Josh

June 25, 2021

I have a brand new Galaxy S21 and unfortunately this app will not open. You click "Sign In" and the app just shuts down. I've uninstalled and reinstalled, power cycled my phone, and even downloaded a few different apps to ensure my phone is working ok (the other apps work just fine), and it still isn't working. The website works just fine so I recommend doing that instead.

5 people found this review helpful

ChARM Health Apps/MedicalMine

July 13, 2021

Sorry for this inconvenience. This issue is specific for Samsung devices running OS 11. We have fixed the issue in version 1.7. Please update to the latest version on the Play Store.

Dr. Latoya Wells

March 30, 2024

I am unable to open the app on my Samsung device. I get a message that I don't have access. I have an account and I'm still not able to log into the app.