DROP Connect
4.5star
15 reviews
1K+
Downloads
Rated for 3+
info
About this app
At DROP, we make a complete line of water treatment and management products that improves your water quality, monitors your water usage and notifies you of potential problems, and can even automatically shut off the water supply if a leak is detected. Using DROP Connect, you can configure and monitor your DROP water management system -- even when you are away from home.
With DROP Connect you can:
- Receive notifications for anomalous water usage or problems with your DROP system.
- Conveniently view the valve and system status.
- Easily change valve and system settings.
- View current water flow and water usage information for the past three months.
- View a history of events.
- Start and monitor a regeneration or backwash cycle from your phone or tablet.
- Add or remove devices (such as valves or leak detectors) on your DROP network.
- Configure your DROP water management system so you can access it when you are away from home.
Note that you must have a DROP hub to use DROP Connect, and you must have a Wi-Fi network with a working internet connection to access your DROP system remotely. You can learn about DROP products at https://dropconnect.com
With DROP Connect you can:
- Receive notifications for anomalous water usage or problems with your DROP system.
- Conveniently view the valve and system status.
- Easily change valve and system settings.
- View current water flow and water usage information for the past three months.
- View a history of events.
- Start and monitor a regeneration or backwash cycle from your phone or tablet.
- Add or remove devices (such as valves or leak detectors) on your DROP network.
- Configure your DROP water management system so you can access it when you are away from home.
Note that you must have a DROP hub to use DROP Connect, and you must have a Wi-Fi network with a working internet connection to access your DROP system remotely. You can learn about DROP products at https://dropconnect.com
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.5
15 reviews
Daniel Cormode
- Flag inappropriate
- Show review history
March 3, 2022
Overall very good functionality. On my phone, Pixel 6 Pro, the formatting is awkward. I need to put the phone into landscape mode to see and edit some values, such as the water hardness. On some screens, the back button does not work as would expect. For example the default screen after opening the app is the Dashboard. From there if you use the "hamburger" button in top left corner to open the Account screen, the back button does not take you back to the Dashboard, but will close the app. This review is for version 1.1.15.
1 person found this review helpful
Chandler Systems
March 7, 2022
Hi Daniel, thank you for the appreciation and the feedback! We are always working to make the system and the app better. We recognize that there is room for improvement to the UI and will continue to work on that. If you ever have questions you can contact customer support at feedback@dropconnect.com or at 888-363-9434 (M-F, 8-5 EST)
Lu Pham
- Flag inappropriate
March 12, 2023
Seamless, easy setup. Connected to hub, which automatically connected to the water softener valve. Also added the salt detector after that. App is smooth and everything works well. Has a lot of info in the app on usage, etc. Well documented. Seems to pick up flow rate of maybe 0.15 gpm and up. Steady detection at 0.25 gpm, but fluctuates with detection down at 0.15 gpm. Would love the ability to schedule turning off water, or an Alexa skill to tie that to alarm system would be helpful.
Chandler Systems
March 15, 2023
Thank you for your positive review! We are glad you are enjoying our product. We do have an Alexa skill: just search for "DROP Connect" on the skill store. If you need anything else you can connect with us through the app, from "Help" in the left menu and then Send Feedback. Or by phone at 1-833-BUY-DROP (M-F, 8-5 EST.)
Anant Ambhaikar
- Flag inappropriate
- Show review history
July 19, 2021
The app is excellent overall but has a few glitches in android version. The water hardness number can not be set and fails to display current value. On my drop connect installation once a device is removed, it fails to join the mesh again. I am not sure if its a failure of the sensor or a failure of the app.
1 person found this review helpful
Chandler Systems
July 21, 2021
Hi, Anant, we are sorry you are having trouble. We are unable to duplicate your water hardness setting issue and we need more information regarding your mesh issue. Please contact us at feedback@dropconnect.com. Or call us at 888-363-9434, M-F 8-5 EST. We would be happy to help you figure these issues out.
What's new
- Integration with Home Assistant
- Support for new DROP Alert monitor
- Various minor improvements and bug fixes
- Support for new DROP Alert monitor
- Various minor improvements and bug fixes