Charles Melchin
My complex adopted this app at least six months ago, and it has been a huge improvement over the previous system. It provides quite a few extremely useful features. I love that I can pre-open the gate, so I don't have to come to a complete stop when pulling in. The only downside is that the widget does seem to exist - from what I can tell - and the occasional brief outage, which may be a local issue and not an app issue. (S22 running One UI 6.0)
2 people found this review helpful
The Chamberlain Group LLC
May 2, 2024
Hi Charles, we are always working to make enhancements to the app and appreciate reviews on how we can improve your experience. Occasional outages may be a result of firmware updates, weak signal, etc. If this happens again, please reach us at customersuccess@liftmaster.com to troubleshoot. - Kandace K., Community Customer Success Manager
Rick Arnett
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Edit: I worked with support who patiently stayed in touch and worked with their devs to provide an update that fixed the issue. Original review below. This thing is a battery hog! If left unwatched, my battery will drop 30% in a few hours. I can see all the usage is this app from Android's battery monitoring. I'm stuck force killing it after anytime I open it, and I'm still not sure if it won't try to grab background access. This is even with battery usage set to restricted. Pixel 8
3 people found this review helpful
The Chamberlain Group LLC
December 14, 2023
Hi Rick, I understand how frustrating that can be! If you could connect with us at customersuccess@liftmaster.com there a few settings we can tweak that should improve the battery life. -Albree P, Community Customer Success Team
Howie M
App is unstable. Ever since I installed this app, my text notifications are unable to play a sound. And when I type on the keyboard, I do not hear the clicking sound that I'm supposed to hear. When I call myself from the call box, I don't always get the same results. It can also take up in 60 Seconds for my call to go through from the call box to my phone. When my phone rings, the caller ID shows an area code from Ohio. My question to MyQ is am I a beta tester for your software?
28 people found this review helpful