Keith Baker
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Couldn't register as it kept saying "server error" now it tells me that I have registered my email multiple times and won't let me in .. I give up Now when I try to log in it says my email has been registered multiple time because it kept saying server error so I kept trying to register. Got a reply to my message above telling me to contact QD stores. But there is no phone number. Now when I try to log in it tells me to contact support . But I cannot find a contact for "support" so I give up.
1 person found this review helpful
Corby+Fellas
March 19, 2024
We are very sorry to hear you had a problem, please contact enquiries@cherry-lane.co.uk
ngoodwin102
Awful - no way of making and saving changes, such as preferences as the Save Changes is constantly greyed out. There doesn't seem to be any benefit of having the card, other than to electronically store receipts. Surely, there must be some 'Reward'?
8 people found this review helpful
Sorry to hear of your login problem. It looks like you are on an older version of the APP, please update to the latest version. If you have any further problems, please contact Cherry Lane customer service to report your issue and help you access your offers and rewards: enquiries@cherry-lane.co.uk
Roxana Popescu
Cherry Lane is great, however the app and website lets them down. I've been trying to book some events using my rewards card to get the advertised discount but I am unable to no matter what I do. Surely it shouldn't be this difficult?!?
3 people found this review helpful
Corby+Fellas
November 14, 2023
We are very sorry to hear you are having this issue. Can you please send an email enquiry to the customer service team via the website https://www.cherry-lane.co.uk/static/contact-us.html