Milo
Absolutely terrible. It was helpful when I was in a pinch, but otherwise, it has been a horrible experience, and I won't recommend it to anyone that has other options. Constantly changing my care team, unreliable information, and the app is slowly turning into a blank page with how much I can do. They're trash, it's impossible to get assistance, and I'm finding someone else to prescribe me, as soon as possible. Do not recommend.
11 people found this review helpful
Cerebral Inc.
November 21, 2023
Milo, thank you for taking the time to share your feedback! We truly apologize for any difficulties you may have experienced when using our platform. We would like to learn more about your experience and see if there is anything we can do to help. Please reach out to us at reviews@cerebral.com directly for further specialized assistance.
Cindy C.
- Flag inappropriate
- Show review history
They have amazing physiologists and psychiatrists. They are very attentive and seem to want to help you to get better. Service good. The app and website could really use a lot more work!! It is slow, buggy, and constantly -freezes if you have to send a message though the app. Some of the settings get erased: -forgets your login settings (have to enter repeatedly or have to regularly setup alternate login options over and over) -doesnt always update when you have an unread message.
6 people found this review helpful
Cerebral Inc.
March 13, 2023
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@cerebral.com. Thank you.
Amanda Reddick
The people I worked with were great. All my complaints are with the app. The only reason it's getting 2 stars instead of 1 is because of the staff I worked with. Messaging freezes up, I was constantly having to restart the app just to use messaging. The "assignments" are always the same assignments. It never gave me new stuff to learn. Even though I completed it, I still am receiving "you need to complete your first medical assessment" email prompts.
4 people found this review helpful
Cerebral Inc.
February 24, 2023
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@cerebral.com. Thank you.