Care.com: Hire Caregivers

2.9
21.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Finding the right care comes from making the right connections. Word of mouth searches only takes you so far. At Care.com, you’ll have access to our large network of caregivers right in your local area. Join our community and find the right match for all your child care, senior care, pet care, housekeeping, or tutoring needs.

No matter the occasion; special event, date night, recurring, full-time or part-time, find the care that suits your needs.
• Share your needs by creating a job post
• Search and view caregiver profiles, photos, and reviews
• Get instant alerts when interested caregivers respond
• Manage bookings, interviews, and payments-all in one place
• Make fast and easy payments through the app

Looking to access care benefits from your employer? You can find and book backup care and access your other employer benefits directly from the app.
Updated on
Mar 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
20.5K reviews
Jöran Tesse
March 25, 2024
The app does pretty much everything I need it to, but it is annoyingly inefficient. It takes forever to move between screens or to load any information, to a point where I avoid a lot of communication or move it out of the app as quickly as possible. I'm pretty sure no one who is working on the product is actually using it themselves.
4 people found this review helpful
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Care.com Inc
March 27, 2024
I'm sorry to hear you did not have a positive experience on the app. We'd be happy to assist you if you want to reach out to us through our Help Center's contact us form found at help.care.com. You can also reach out to us through our Facebook Messenger. Please include Reference Number REV-020779 with your message.
Krista McGowan
February 7, 2024
Unable to cancel subscription and no information on how to contact support. As someone who works in tech, their website and app seem to have a major glitch. Edit: The response from the developer is to reach out via Facebook? What on earth? I ended up emailing their entire corporate team and having someone do it manually on their end. Again, it's an issue on both the website and the app. Ridiculous.
20 people found this review helpful
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Care.com Inc
February 21, 2024
I'm sorry to hear that you didn't have a positive experience with the app. For assistance, please reach out via Facebook Messenger and include REV-019573 when you message. Deleting and reinstalling the latest version may also be helpful
Nicole Adom
February 9, 2024
Edit: I contacted them with the info they posted in response to this review...They DON'T refund. They ignored my plea to at least get me back into the app so I can use what I paid for before it expires. Initial: The app is very glitchy. Messages from applicants lag, so you end up receiving them significantly late. I forgot my password, and both the "forgot password" and "change password" links are not working. It is also very difficult to contact someone for help with the app.
26 people found this review helpful
Did you find this helpful?
Care.com Inc
February 21, 2024
I'm sorry to hear that you didn't have a positive experience with the site. For assistance, please reach out via Facebook Messenger and include REV-019590 when you message. Deleting and reinstalling the latest version may also be helpful