Pamelove
I really enjoy this relay app because of its simplicity... but there is 1 small suggestion that I think could make a world of a difference and it would be a search bar. searching a word that was said in the conversation or a number look up, I've found this app to be better sometimes...I mean most times then actually using Google Transcribe... it's so much more accurate... maybe that can be the next app I could really benefit from....I know I'm defiantly not the only one
3 people found this review helpful
Clarity Products LLC
March 11, 2024
Thank you for the kind words, we are so happy you are enjoying the app. We really appreciate the feedback about adding a search function and will pass that along to the development team asap. If you have any questions or more great suggestions please reach out to our team at support@captionmate.com
Dylan Reed
Sure, some words might be inaccurate but at least the app has been consistent in transcribing calls to captions. Never stopped transcribing in the middle of a call. I don't want to forward my calls to the app because it doesn't have a spam reporting feature. It just blocks unwanted calls. This is important to me. Dev please add this feature.
15 people found this review helpful
Clarity Products LLC
May 31, 2023
Thank you for the great feedback, we have passed this information along to the the development team.
Linda Auten
I really like having this app. It works well except for one important thing, I am unable to delete history. I can delete one transcript at a time, but I need to delete history all at once. I have hundreds of transcripts and it's taking way too long to delete one at a time. I've gone to settings to delete all transcsripts, but it apparently is not working eventhough I get a message stating that all transcripts deleted successfully, all transcripts are still in history.
27 people found this review helpful
Clarity Products LLC
May 14, 2022
Linda, thanks for the feedback. It looks like you are not running the most recent version of the CaptionMate app. Once you are upgraded, the "delete all" function should work properly. If you still have issues, please feel free to contact our support team at 800-898-0034 ext. 0 M-F 9am -5pm EST we are here to help!