Mason Wray
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The app doesn't really appear to be aware of the prescribed treatment plan, nor was it aware the aligner kit had arrived, though UPS had confirmed delivery. It wasn't aware of the appropriate duration for each set of trays...which is actually the only thing I wanted the app to do. If I need to enter all the info myself, why not just use the calendar app on my phone? Overall pretty buggy and not terribly useful.
3 people found this review helpful
Timothy Cech (Roman)
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The people themselves are incredibly helpful in getting back to you on time and helping you figure out what steps you need to take. But the camera quality on the app is absolutely abysmal. The second you launch the camera app the pictures wind up terrible and I doubt their dental professionals can see anything that you're submitting. Without any change I'm seriously concerned about people being able to show real examples of their teeth.
1 person found this review helpful
Crucial One
The app is easy to use but the additional devices that come with the service need better bluetooth connectivity. App doesn't always capture check-ins due to photos not uploading indicating an Internet issue when you have no issues. Needs to let take photos and load into a queue to auto upload when connection is achieved and provide receipt. Daily check ins captured the same doesn't always reflect on the calendar the next day.
1 person found this review helpful