BT Cloud Voice Express
1.8star
480 reviews
10K+
Downloads
PEGI 3
info
About this app
Key benefits of the Cloud Voice Express App:
- Work anywhere.
Let your business number go wherever business takes you. Make calls and conference calls with it anywhere, on all your devices.
- Keep the same number for life.
Your business address might change, your business number needn’t. Hold on to it, and preserve your company’s identity.
- Get text versions of voicemails.
Calling voicemail, then listening to voicemails one by one: what a chore. Cloud Voice Express turns voicemails into text. So you can read them instantly on the app, and go straight to the one you want.
There are a host of other features to enjoy with the Cloud Voice Express app:
- Export contacts from mobile phone to desktop. In a couple of clicks
- Add a personal touch to your voicemail greeting
- Transfer incoming calls
- Schedule call diverts to another number (or voicemail), when you’re unavailable
What will I need to use the Cloud Voice Express app?
Getting started couldn’t be simpler. Just ensure:
- You’ve bought Cloud Voice Express
- You have a BT Business username
- We’ve emailed to confirm your service is ready
- Your equipment’s been set up correctly
Got any questions?
Here are some answers to frequently asked questions:
What is BT Cloud Voice Express and how do I get started?
https://btbusiness.custhelp.com/app/answers/detail/a_id/48892/c/5497/
How do I set up and manage my BT Cloud Voice Express features?
https://btbusiness.custhelp.com/app/answers/detail/a_id/48893/c/5497/
Get the most out of your fibre and digital phone line bundle
https://btbusiness.custhelp.com/app/categories/guide/view/49505/c/5512/
- Work anywhere.
Let your business number go wherever business takes you. Make calls and conference calls with it anywhere, on all your devices.
- Keep the same number for life.
Your business address might change, your business number needn’t. Hold on to it, and preserve your company’s identity.
- Get text versions of voicemails.
Calling voicemail, then listening to voicemails one by one: what a chore. Cloud Voice Express turns voicemails into text. So you can read them instantly on the app, and go straight to the one you want.
There are a host of other features to enjoy with the Cloud Voice Express app:
- Export contacts from mobile phone to desktop. In a couple of clicks
- Add a personal touch to your voicemail greeting
- Transfer incoming calls
- Schedule call diverts to another number (or voicemail), when you’re unavailable
What will I need to use the Cloud Voice Express app?
Getting started couldn’t be simpler. Just ensure:
- You’ve bought Cloud Voice Express
- You have a BT Business username
- We’ve emailed to confirm your service is ready
- Your equipment’s been set up correctly
Got any questions?
Here are some answers to frequently asked questions:
What is BT Cloud Voice Express and how do I get started?
https://btbusiness.custhelp.com/app/answers/detail/a_id/48892/c/5497/
How do I set up and manage my BT Cloud Voice Express features?
https://btbusiness.custhelp.com/app/answers/detail/a_id/48893/c/5497/
Get the most out of your fibre and digital phone line bundle
https://btbusiness.custhelp.com/app/categories/guide/view/49505/c/5512/
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
1.8
473 reviews
Chris Bradley
- Flag inappropriate
May 16, 2024
It's great when it works, but there are constant problems with this app. logging it the current one, so I miss calls. I've had to reinstall it a few times. If you have Bluetooth devices attached to your phone, it will continue to ring on those devices at times when you've answered the call on your phone. It also often has poor quality for the person at the other end describing it as distorted or echoey.
BT Group PLC
May 17, 2024
Hi there, I'm so sorry to hear about the issues you're having with the app. Please send us a message on X, DM @BTBusinessCare or via email on cve.support@bt.com and I'll be able to look into this for you. Thanks, Stuart
Weardale Adventure
- Flag inappropriate
April 26, 2024
Had an ongoing issue with the app cutting me off after about 50secs while on the phone through Bluetooth in vehicles (does same on 3 different make and models). After months ( talking last year) of explaining and going round in circles, they still haven't fixed it, even though they now admit it is an issue. They haven't had the decency to even update me for well over a month. I don't even answer now while driving which is not good for business. Really disappointing and poor service.
3 people found this review helpful
BT Group PLC
April 29, 2024
Hi. I'm really sorry about this. Can you please send me a message on X, DM @BTBusinessCare or email me on cve.support@bt.com and we can look into this for you. Thanks, Stuart
Steve WF
- Flag inappropriate
April 21, 2024
Since the last update it no longer stays logged in, which means no calls get received. Leaving the app open in the background doesn't help either. Have tried reinstalling. Still no good. I'm having to log back in every time I open the app, and even logging in can take two or three attempts. Very frustrating and makes it a pretty useless app now. Was mostly okay before.
9 people found this review helpful
BT Group PLC
April 22, 2024
Hi. I'm really sorry about this. Can you please send me a message on X, DM @BTBusinessCare or email me on cve.support@bt.com and we can look into this for you. Thanks, Stuart
What's new
We regularly update the Cloud Voice Express app, based on your suggestions.
This update includes changes to how we authenticate you when you sign in to the app, so you'll notice changes in the sign-in screen.
If you're already using the app, you'll need to sign in again to make sure you're properly authenticated.
It also includes some minor fixes to improve the experience.
This update includes changes to how we authenticate you when you sign in to the app, so you'll notice changes in the sign-in screen.
If you're already using the app, you'll need to sign in again to make sure you're properly authenticated.
It also includes some minor fixes to improve the experience.
