Bank Muscat Soft Token

4.0
174 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Bank Muscat Soft Token App enables Retail/individual customers authenticate Internet Banking transactions anytime, anywhere 24 x 7. It serves as a replacement for the physical token, eliminating the need to carry around or utilize the physical token.

In Bank Muscat Soft Token App you can:
• Approve your financial transaction by tapping on push notifications received on your registered mobile device.
• Authenticate your Non-Financial transactions through Soft One-Time Password (OTP).
• Fallback authentication through Coloured QR code if push notification is not received.
• This service is completely free of cost and available in English and Arabic.

The Soft Token facility is not available to the following:
• Joint account holders.
• Corporate Internet Banking customers.
• Meethaq customers.
Updated on
May 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
174 reviews
Mohammad Hamid Khan (silversurfhur)
December 16, 2023
Continuously says "Accessibility services in your device are enabled. Please disable in the settings to continue using the app" but I don't have any such settings enabled. I've even reset all accessibility settings to default from the phone settings still gives same error and closes itself. Unusable app
24 people found this review helpful
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Kopalarajan Arunasalam
February 18, 2024
Actually, it's a good idea to keep the soft token for business transactions rather than hard tokens. But this app still needs improvement. I recently stated that after logging, it's continuously scrolling and scrolling, not moving to the next screen for approval. 2 times rectified by bank, but same issue repeated in 2 days time. Dear Banker, please look into this issue and rectify it at the earliest.
4 people found this review helpful
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Hilmi Al-Kindy
January 3, 2024
Why does the app need access to photos on my device and why does it need access to my camera? Privacy concern if ask me, uninstall. Further more bank muscat blocking people who use other keyboards, some phones have tettible keyboards and users prefer third party keyboards. Same thing goes to accessibility settings, what if the client has bad eyesight and needs accessibility options turned on. Stupid decisions if you ask me, security can be implemented without locking out people.
7 people found this review helpful
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What's new

bug fixes