2.6
2.82K reviews
100K+
Downloads
Content rating
PEGI 3
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About this app

BILnet: simple, fast and easy to use. You can now perform all of your essential transactions on your mobile!

BILnet: banking services at your fingertips.

• Manage your accounts independently

- View your account and credit card balances and transactions in real time
- Customise account headings
- Log in as the account holder or an agent


• Make transfers and instant payments in just a few clicks

- Make transfers to all types of beneficiaries
- Manage your standing orders according to your preferences
- Make cardless cash withdrawals using your smartphone with the QuickMoney TM feature


• Monitor the management of your bank cards

- View bank card balances and recent transactions instantly
- Change your card limits
- Block and unblock your bank card temporarily or for good
- Order a new bank card directly


• Access your investments

- Create your investor profile
- Make one-off or regular investments and monitor your shares, bonds, funds and structured
products
Simulate your loan application and apply online
- Simulate and make a loan application
- Sign your loan applications electronically from home


• Find all your electronic documents easily

- Download your banking documents in PDF format
- Take advantage of the free and environmentally friendly paper-free option so that you no
longer receive your documents by post
- Sign your documents electronically


• Contact us whenever you need to

- Communicate with the bank using secure messaging and share any attachments needed for
your application
- Find your nearest branch or ATM

The app is available in four languages (FR, DE, EN, PT).
Updated on
May 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
2.68K reviews
Jordi CS
December 11, 2023
I am compelled to write this review to express my frustration with the latest update of this app on the Play Store. Since the update, the app has become virtually unusable — not only am I unable to log in, but the entire functionality seems to have been compromised. This unexpected and significant drop in performance reflects poorly on the app's reliability. The service was once dependable, but this recent update has left me thoroughly disappointed. I sincerely hope the development team address
7 people found this review helpful
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Banque Internationale à Luxembourg SA
January 5, 2024
Hello, we thank you for taking the time to review our app and sincerly apologize for any inconvenience caused. We will take your remarks into consideration and we hope that future updates will improve your app experience. Best regards, BILnet Team
A Google user
July 30, 2019
very awkward user experience, with unexpected delays. worse, the banking service behind it is slow. ask for a transfer and maybe it happens in a few minutes and maybe it takes a few days. its as if they have a person behind it and they are sometimes busy. EDIT: I spoke to the hotline number, and explained the critique verbally. I understand that the delays are because for certain transactions, over certain limits, there really is a person behind it, and they are sometimes busy (or not working). It's not real clear what the value in this is, nor is it communicated through the UI well. However, it is likely consistent with other Luxembourgish banks, though out of line with international banking service levels, and especially those offered by challenger banks like N26 and Revolut.
2 people found this review helpful
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Banque Internationale à Luxembourg SA
July 1, 2019
Good morning Mister Russell, thank you for your message. We kindly ask you to contact our team Hotline BILnet under the phone number +352 4590 4590. We wish you a good day.
Dan Oly
March 10, 2022
Doesn't work half the time, painfully slow, not fully featured, Overall very poor but all par for the course in the hellscape of luxembourg application offers Edit: latest update somehow managed to make it even worse. I am now getting the "new version, please configure" nonsense every time I launch it, coupled with a bunch of errors once I get done configuring it for the tenth time. At least it still launches when clicking on the icon, that's probably the next feature to go. Good job!
8 people found this review helpful
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Banque Internationale à Luxembourg SA
September 28, 2020
Hello, thank you for your message. Please accept our apologies for any inconvenience caused. After some updates on the app the situation should now be solved. We suggest to uninstall the app, wait a few minutes and re-install. If the problem remains, please contact us on +352 4590-4590, Monday to Friday: 8h30 - 18h00. Nice day, your BILNET-Team

What's new

With this update, at the lower right corner of your app you will find Berry, the new virtual assistant available in BILnet 24/7. It answers your questions about bank cards in French and English, and is able to carry out certain operations online, such as tracking your card order or giving you the reason why a card payment has been refused.
Berry will gradually evolve! It will soon be enhanced with new topics.