Pankaj Pandey
The worst thing is if you have loaded some money in the wallet, you cannot withdraw it back to your account. They have mentioned some number to contact for withdrawal but it does not exist. This is just scamming/fooling the users indirectly with lack of clarity.
Bigbasket.com
May 17, 2024
Dear Customer, We are sorry for the inconvenience caused to you. We request you to share your location details and registered mobile number to appsupport@bigbasket.com,we will check and get this issue fixed at the earliest.
Michelle Joseph
I would like the wallet amount that we should add be flexible according to the item that we purchase, because not everytime we can add 300 again and again, after adding 300 if the amount was being used is went down to 100 it's asking to add 300 again, need the app to update in such a way that we should like making purchase through it even more, BB instant should have a facility to add amount on depending on the product for example we have 40rs coke in BB instant, we only have to add 40 and buy.
7 people found this review helpful
Thank you for your suggestions. We will recommend them to the related department.
Chaitanya Vuddanti
Very limited payment options through wallet. Bad experience. Please provide support for payments directly from UPI lite as well. If not possible at least provide integration with Phonepe wallet as well.
1 person found this review helpful
Bigbasket.com
April 28, 2024
Dear User, Thank you for your suggestions. We will try and incorporate them upcoming versions.