Bernafon App

3.3
244 reviews
50K+
Downloads
Content rating
PEGI 3
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About this app

Bernafon App provides you with discreet, improved control over your hearing aids – so you can personalize your listening experience for any environment, the ability to find your hearing aids if they become lost, remote support from your hearing care professional when you need it, and much more.

The Bernafon App is compatible with all Bernafon Bluetooth® hearing aids. However, some app features may require a specific hearing aid model or a firmware update. Please consult your hearing care professional for assistance with firmware updates.

With Bernafon App, you can:

• Adjust the volume of your hearing aids and various settings (e.g. noise reduction, and sound and streaming equalizer)
• Switch between predefined programs according to the different listening situation you are in
• Monitor your battery levels
• Help you find your hearing aids if you lose them
• Customize your surrounding sounds with the sound equalizer
• Set and track hearing aid wear-time goals with the HearingCoach feature
• Use the streaming equalizer for a personalized listening experience
• Have your hearing aids adjusted and receive counseling from the comfort of your own home – via a live video call with your hearing care professional
• Handle wireless accessories paired with your hearing aids; control multiple TV-A or devices, such as SoundClip-A, which can be used both for streaming and as a remote microphone

To check the latest list of compatible devices, please visit:
www.bernafon.com/hearing-aid-users/hearing-aids/connectivity/compatibility
Updated on
Apr 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
238 reviews
Jonny Duncan
April 27, 2024
Very annoying. You adjust the volume on the app, as I have weaker hearing on that side. Then if the volume gets too loud, you operate the LHS switch on the hearing aid and it neutralises the settings. Bonkers. Keeps disconnecting and reconnection on Bluetooth. The Hearing aids cost me £2.5k and I like my tech. They're going back..
1 person found this review helpful
Did you find this helpful?
Bernafon AG
May 8, 2024
Dear Jonny, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at appsupport@bernafon.com? We'll be happy to help. Kind regards, Bernafon
Mark Szczepaniak
April 21, 2024
Since the last update back in February 2024, the hearing coach does not show if I have reached my goal daily. I have to delete the app and it works for a day. It worked great before the update. Something is wrong since the last update. Can you please help with this or fire the persons for last update!
Did you find this helpful?
Bernafon AG
May 8, 2024
Dear Mark, please update to the latest app version which was released to address the issue you mention. It it continues, please reach out to us at appsupport@bernafon.com. Kind regards, Oticon
Kevin Learoyd
April 12, 2024
The app works fine for controlling the volume and switching modes, however the battery levels are always 90% or 100%. I'm only get low battery warning from the hearing aids.
Did you find this helpful?
Bernafon AG
May 8, 2024
Dear Kevin, we are really sorry for the trouble and we appreciate you bringing this issue to our attention. We will look into this further! Kind regards, Bernafon

What's new

To improve your experience, we regularly update the app to make it more reliable and easier to use.

In this update, we have made improvements and bug fixes to make the app more stable.