TowMagic

Good app, except the main screen should show you the calls you have accepted. Having to remember details from calls just to search for them makes the process worse. I dont care about the calls that I either declined or asked for a phone call on. Also every now and then I'm automatically logged out and have to relog in. Just inconvenient plain and simple. Until this is fixed it won't be 5 stars, its lucky I gave it 3 stars honestly.

Very efficient software, and responsive support even after hours. Coupled with Dispatch Anywhere, I have streamlined the "behind the scenes" aspects of my rapidly expanding RSA business. The training and support team are great. Upfront pricing, and when COVID-19 started, Beacon went above and beyond to adjust my rate temporarily while I stressed out about more important things like making payroll. GOOD JOB BEACON!

Continuously times out with no audible alert resulting in missed calls. Deleting the app and re-downloading it is only a temporary fix, it goes right back to the malfunction every time.