Khalil Radhi
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Seriously BBK? This app is getting from bad to worse! Now I have to use SMS OTP to get in, and use SMS OTP for every single transaction after that! I had to enter a new SMS OTP 6 times within a 4 minutes time span to pay 6 telephone bills. I find this easier to manage using the web-based mobile banking. So much for a banking app!! By the way, SMS messages are not free, particularly while roaming.
11 people found this review helpful
Mohammed Syed Osman
The app gets stuck on the login screen multiple times. Mant times I had to uninstall and reinstall the app for it to work, and even then it says "could not send a push notification to your device for verification" and I have to click "choose another method". This is a banking app, it shouldn't be this buggy. The app doesn't even have the monthly statement options. It just shows the last 10 transactions. The old app was much better.
31 people found this review helpful
Ali Mubarak
I had an issue with logging into the app but with the help of their support its resolved and the app is working fine again. And it has dark mode too!
2 people found this review helpful