California Water Service

3.8
41 reviews
5K+
Downloads
Content rating
Everyone
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Screenshot image
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About this app

California Water Service Company customers can use this app to access information about their account, pay their bill, review their usage history and many other useful activities. For information on how Cal Water uses and protects customer information, please visit calwater.com/privacy.
Updated on
Nov 16, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.8
40 reviews
A Google user
November 8, 2018
This app is buggy. It would not let me sign-in to my account. Instead, I had to log-in on the web to make a payment arrangement, which I did successfully. After I was done on the CalWater site and a confirmation email was received, I re-tried the app and was able to sign-in. The app states that my account is paid in full, when I have an outstanding balance. And it offers no information whatsoever about my payment arrangement. So, what's that again about "enhanced support"? This app was completely useless in serving me and provided insufficient and extremely inaccurate information.
12 people found this review helpful
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Badger Meter
November 8, 2018
Thanks for your review. We'll look into your sign-in problem. Payment arrangement requests may take some time to be approved. If you continue to see the wrong outstanding balance, please contact your local customer support center who will check your account.
A Google user
October 27, 2023
It's about time Cal Water has an app. Downloaded the app, signed-in, and paid my bill with no problems. App does not require you to re-enter payment information if you were previously paying through the website. California Water Service is a horrible company that charges exorbitant rates and if I had any choice I would not use their services. They're the PG&E of water companies.
7 people found this review helpful
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Dana Hausmann
December 12, 2023
App doesn't work to pay and neither does their website. I don't have time to make calls or mail, with working two jobs.
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What's new

The app Version 1.1.7 (44001) includes Paymentus Integration, Enhanced features and bug fixes.