Brianna Blankenship
Used to love this app, but lately updates have been causing it to crash constantly, it refuses to log in correctly & then locks me out of my account, error messages every time I open it, overall it's becoming a terrible & unreliable banking app & I'm very disappointed. Mobile banking is important to me & I will be changing banks if this does not improve.
5 people found this review helpful
Victoria Derixson
Everytime I try to open this app, it says updating which is taking hours with no results, I have un installed and reinstalled several times. I even tried again today after waiting a week or so and still the same thing. It says updating for very long periods of time. I believe it could be hackers trying to steal information. This has been going on for at least two weeks now.
11 people found this review helpful
Computer Services Inc.
November 17, 2021
Thank you for your review. We appreciate your feedback and want to help resolve your issue or improve your experience.
To better assist you, would you please give us a call at 866-BANTERRA
(226-8377), option 2. We are available Monday through Friday from 7:30 a.m. -5:30 p.m. CT and Saturday from 8:00 a.m. - 12:00 p.m. CT, excluding Bank holidays.