Adam Cook
App is fine. But every time I try to set the unlock by proximity thing. The second it tries to get my location the app dumps back to the main screen out of the settings. The app does not crash completely however. My wife's phone works fine. Same model, same software versions, same carrier.
Teddy D
App works sometimes. Trying to add people to access is hit or miss. Sometimes the app won't save and just says "an unexpected error occurred". The connectivity to to lock itself is about 1 out of every 10 tries. Trying to remove is the same result. Lost connection to the lock, swapped out batteries and it worked again (with the lock installed for about 2 weeks). Tried factory reset, but the app couldn't do that either. Did a hard reset of the lock, reinstalled the app...still acts poorly.
16 people found this review helpful
J Austin
Is great when it works... They do have a good tech support team to help with connectivity issues. Wish it didn't lose connection so often as I try to use this with an out of state property and it's a PIA when I can't add new guest cotes for access bc it's no longer connected despite no change in Internet connection and no issues with any other devices.
11 people found this review helpful