Smart Home Manager

4.5
68.7K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface.

Sign in with your AT&T Internet User ID and password to get started!

• Enjoy clear, technician-free troubleshooting
• Easily view and update your Wi-Fi network name and password
• See what’s connected to your network
• Personalize all your device names
• Create profiles, set parental controls and downtime schedules to manage your family’s screen time at home
• Pause Wi-Fi access for any of your devices
• Test the Internet speed to your Wi-Fi gateway
• Pinpoint weak signal spots throughout your home
• Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.
Updated on
Mar 13, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
App info and performance and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.5
68K reviews
Terri Baker
March 16, 2024
This app has virtual assistant messaging, speed tests, security, signal strength, profile setups, and much more, all rolled into one. It's refreshing to have just one app to use for both your account management and troubleshooting needs. I am fairly new to using Smart Home Manager,so I may edit as time passes. For now, I am satisfied with the app. I'm not having the issues the other reviewers are experiencing. I am able to navigate the app with ease and the connected devices are correct.
40 people found this review helpful
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AT&T Services, Inc.
March 18, 2024
Thank you for taking time out of your day to leave us a review. It's greatly appreciated! We are happy to hear you enjoy our app.
Ali Dhanji
March 24, 2024
I have been using this app for sometime and since last week, it stopped working. My home WiFi is working but this app is no longer recognizing it and states, Nework is Offline. For my cell app states: Looks like we are having trouble; even though I have cell data working. I have called customer support a few times! They are not even sure if there is a bug or the reason why it stopped working! They are so clueless. As usual, ATT customer support is horrible! Please assist in fixing this app!!!
13 people found this review helpful
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David Font
March 2, 2024
I'm not saying that it's the worst app but it is close to useless. The app displays a notification in the tray, you click on the notification, and it goes to the app's home...and you never know what the notification was about. Even worse, after you sign in it displays "You're online & secure" and you can't go anywhere after that. I've tried the back button, closed the app and restarted my phone. nothing works. Earlier today, I was to be able to change my wifi settings and more. Now? Nothing.
100 people found this review helpful
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AT&T Services, Inc.
March 12, 2024
Sorry to hear you are having issues. Can you please send us an email at SHM-Support@att.com with the user id and Billing Account Number (BAN) you are using to login and screenshots of any error messages you are receiving? We would like to look into this for you.

What's new

This latest release includes experience improvements and design enhancements. We've also squashed some bugs