Atera
2.1star
182 reviews
10K+
Downloads
Everyone
info
About this app
Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more.
Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.
Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.1
176 reviews
Carlos Gomez
- Flag inappropriate
- Show review history
October 15, 2021
I like the app at least it works, but there are some things I don't like, for example : you have to get logged in every other day because the thing loggs you off, I don't like that, you can just activate a pin or fingerprint or something.... Then when you are finally able to open a session it just closes after 30 seconds or so... I don't like that.... Then the search you can't search by pc name or logged user like in the web, that'd be nice, all other whistles and features work wonderfully!!!
4 people found this review helpful
A Google user
- Flag inappropriate
February 17, 2020
app looks nice, and the functionality which is there works well many basic features are missing, and need to be added for actual use over the web - search by agent, device name etc... - device list filters - access to automation profiles to run/execute - reports I assume MSPs would need access to ticketing... that would be priority... I dont use ticketing as an internal IT why not have a dashboard with alerts up top? instead alerts is an entire section?... off to a good start!
2 people found this review helpful
A Google user
- Flag inappropriate
February 19, 2020
For the first iteration of the app, this seems great and the remote connection worked well when I tested it. A lot of negative reviews about not having everything right away when the app was just released. I'm sure they are expecting bug reports and want to get things working more reliably before they continue to add other parts of the system. If it takes a long time for those other things to get added I understand that and will adjust my review, but this is a great first step.
7 people found this review helpful
What's new
bug fixes