SURFboard Central

2.1
1.33K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The SURFboard Central app is designed to get the most out of your SURFboard device. Now with an updated UI for all our Cable Modem, Cable Gateways (Modem with integrated Wi-Fi) and mAX Mesh router devices.
Use our App to get your device up and running and to securely and easily manage your network!
SURFboard mAX products combine the latest Wi-Fi 6 (802.11ax/e) technology with a tri-band design to deliver whole-home Wi-Fi coverage with broadband speeds. With a dedicated 4x4 multi-Gigabit band to link mesh units, you get the speeds you pay for!
After the initial setup, SURFboard Central is your network’s control room, where you can securely and easily manage your advanced system settings.
App features:
•Featuring Early Access to Smart Home Services for mAX and mAX PRO/PLUS users!
•Step-by-step guide to get your system up and running in minutes
•Perform system speed tests to check the internet speed and overall system health
•View connected devices on your network, check connection health, and even data rates
•Securely and conveniently manage your network from anywhere through our secured remote management service
•Enable a secure and separate Guest Network with easy-to-share credentials for your guests
•Create profiles for your kids to manage their screen time, allowing schedule or manual Internet pause capabilities
•Set priority of your devices on the network to optimize performance through our Quality of Service (QoS) feature
•See proactive recommendations for optimizing your Network by our Network Health feature
•And more!
For SURFboard Cable Modems products, SURFboard Central is there to help you from unboxing to getting activated with your service provider.
App features:
• Step-by-step installation instructions; including activation support for your service provider
• automatically register for warranty
• access to product documentation, tech support and FAQs
For SURFboard Gateways products - SURFboard Central provides you:
• Step-by-step installation instructions; including activation support for your service provider
• View connected devices on your network, check connection health, and even data rates
• Enable a secure and separate Guest Network with easy-to-share credentials for your guests
• Create profiles for your kids to manage their screen time, allowing schedule or manual Internet pause capabilities
• And more!
Current support includes Arris SURFboard mAX mesh products (6E,PRO, PLUS, DASH, Express), SURFboard Gateways (G54,G34, G36, SBG8300, SBG10, SBG7400, SBG7600, SBG6950, SBG7600, SBG6950, SBG7580) and SURFboard Cable Modems (S33, SB6141, SB6121, SB6183, SB6190, SB8200, SBV3202, SBV2402, T25).
For more information about the SURFboard Central Application, please visit us at https://www.surfboard.com/surfboardcentral/
Updated on
Apr 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.1
1.3K reviews
Luke Emigh
April 26, 2024
Terrible app. I can't even set up the router because it won't recognize that I'm connected to its Surfboard setup SSID, despite being on it and re-trying, resets, re-downloads. These 'smart' systems with no buttons and no user control prove to be dumber than ever. I do networking, computer engineering, electrical engineering, and I'm hamstrung by their stupid systems and apps. I'm not going to use their routers even though I got them for free.
4 people found this review helpful
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Evander Fragoso
April 5, 2024
Just as useless and unusable as Surfboard manager. Both apps have an issue even realizing that I am connected to my modem/router, which I've had setup and in use over over a year now. 0000-1612 is the error code I get. I've tried every option I could find, and about a year ago when I originally got the router I reset it a few times to try and get the apps connected but it didn't help.
10 people found this review helpful
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B L
December 30, 2023
It's not just the app, it's the modem/router. I paid $300 plus for a G36 and now a year later it's nonstop headaches. I have a 1 in 10 shot to actually access the router via IP address and the app is so limited that it's pointless. 2.4 gh works whenever it chooses. Have tried everything in the book.... And I'm no rookie. I have over 30 devices connected on 2.4 ghz mostly surveillance and lights and I need them to work all the time. My last Netgear router did the job. Need a replacement.
36 people found this review helpful
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What's new

- Bug fixes