Tech Coach
4.0star
38.9K reviews
5M+
Downloads
Everyone
info
About this app
The Tech Coach app provides instant, round-the-clock access to experts ready to solve your tech issues. Plus, access claims management, device setup, benefits, and coverage details.
• Connect with Real Tech Coach Experts 24/7: Reach out to our team via call or chat within seconds. No more waiting in line for tech support!
• File Claims Hassle-Free: Quickly file claims with Asurion® right from the app.
• Monitor Device Health: Access device health diagnostics, battery checkups, setup assistance, and WiFi scans.
• Digital Security Guidance: Receive personalized, one-on-one digital security assistance, covering everything from safeguarding your credit card information to monitoring your online identity.
• Maximize Your Tech: Unlock the full potential of your devices with tips on trade-in value, location privacy, contact transfer, and more.
• Easily Access Coverage Info: Conveniently locate your plan information and learn about repair and replacement options.
Download the Tech Coach app today and enjoy expert tech assistance whenever you need it, all from the convenience of your device.
Please note: This app uses Device Administrator permission. In order to provide remote support and screen-sharing capabilities, some devices require device administration access. This access will only occur with your permission and will be disabled when the remote session ends. App usage analytics and device data are sent to our servers for analysis in order to provide the best service we can. Your device characteristics data and device ID might be also sent to third parties; in case of an app crash, personal information will not be shared. Full information is available for you in the Privacy Policy that you can review before downloading the app.
• Connect with Real Tech Coach Experts 24/7: Reach out to our team via call or chat within seconds. No more waiting in line for tech support!
• File Claims Hassle-Free: Quickly file claims with Asurion® right from the app.
• Monitor Device Health: Access device health diagnostics, battery checkups, setup assistance, and WiFi scans.
• Digital Security Guidance: Receive personalized, one-on-one digital security assistance, covering everything from safeguarding your credit card information to monitoring your online identity.
• Maximize Your Tech: Unlock the full potential of your devices with tips on trade-in value, location privacy, contact transfer, and more.
• Easily Access Coverage Info: Conveniently locate your plan information and learn about repair and replacement options.
Download the Tech Coach app today and enjoy expert tech assistance whenever you need it, all from the convenience of your device.
Please note: This app uses Device Administrator permission. In order to provide remote support and screen-sharing capabilities, some devices require device administration access. This access will only occur with your permission and will be disabled when the remote session ends. App usage analytics and device data are sent to our servers for analysis in order to provide the best service we can. Your device characteristics data and device ID might be also sent to third parties; in case of an app crash, personal information will not be shared. Full information is available for you in the Privacy Policy that you can review before downloading the app.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.1
38K reviews
Tim Dubbs
- Flag inappropriate
January 10, 2021
Used it twice in past month. Both times I struggled to get my question typed in before the App arbitrarily closed, thereby erasing my question. It crashed/closed on me over and over again. Sometimes I had to start over with an new Tech ! Having to explain my issue all over again even while it continued to close all the while! A thoroughly horrible and frustrating set of experiences!!
60 people found this review helpful
Asurion Mobile Applications, LLC.
January 12, 2021
Hello, Tim, this is not the type of experience we wish you to have with the app. It should not be behaving this way, and we would love to assist. Please message us at https://www.asurion.com/appsupport/ for assistance with this issue if it has not been resolved. Thank you.
A Google user
- Flag inappropriate
February 28, 2019
Frustrated by the inadvertent response of my phone telling me that my Ringtones were not supported by it, and I knew better! With Tech Support, Cho was able to get in and see what the problem was. Now I am able to assign Ringtones again. They're important in my life, as some calls have more precedence than other's when I am busy. or driving; knowing when I can answer, or call back, either immediately or later.
42 people found this review helpful
A Google user
- Flag inappropriate
April 30, 2019
on 2nd visit, my issue was resolved with tech assist feature quickly with minimal headaches. my first attempt did not use tech assist and after 1/2 hr of trying to talk me through the steps, I ran out of time and patience. I strongly recommend allowing tech to use the remote assist feature even though it takes some trust to use. I was very satisfied with the experience.
16 people found this review helpful
What's new
Bug fixes and improvements
