4.0star
360 reviews
50K+
Downloads
Everyone
info
About this app
Help and support for your technology is just a tap away. The Asurion app provides a seamless way to manage your protection plan and get the most out of your tech.
With the Asurion app, you can:
FILE CLAIMS
• File a claim with Asurion
• Track device repairs and replacements
GET SUPPORT
• Chat with our team of trained Asurion Experts
• Troubleshoot issues with your mobile device and home technology
UNDERSTAND YOUR BENEFITS & TECH
• Easily find your protection plan benefits
• Access proactive tips for device setup, OS upgrades, and other relevant topics
With the Asurion app, you can:
FILE CLAIMS
• File a claim with Asurion
• Track device repairs and replacements
GET SUPPORT
• Chat with our team of trained Asurion Experts
• Troubleshoot issues with your mobile device and home technology
UNDERSTAND YOUR BENEFITS & TECH
• Easily find your protection plan benefits
• Access proactive tips for device setup, OS upgrades, and other relevant topics
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.0
337 reviews
Jay B.
- Flag inappropriate
April 17, 2024
Absolutely Horrible! So confusing when trying to make a claim. Then when you find where to go you get sent to a page that says "There was an internal service error." Website isn't any better either, always gets stuck on the upload of drivers license. How about we go back to going to the store and filing claims! That works so much better than a failing app and website. Have been on phone with customer service more times than I care to count.
Asurion Mobile Applications, LLC.
April 18, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at Https://www.asurion.com/appsupport/. Thank you.
C B
- Flag inappropriate
- Show review history
March 8, 2024
Edited to simplify. Anytime you sign in on a diff browser or app or etc, it creates a session. But I can't activate a specific session by going back to the chrome.page or Gmail app it's random. Not a big deal til it started installing apps to sessions, and telling me I uninstalled on this phone but not others, but it's all this device... so I have apps I can't open or view bc they're "not installed" but they are saying installed on the store page. Also a issue for 2fa verification giving bugs
3 people found this review helpful
Asurion Mobile Applications, LLC.
March 5, 2024
We have not had this issue reported to us before, and we'd certainly like to work this through for you. Could you share the details at Https://www.asurion.com/appsupport/? And any relevant screenshots would be immensely valuable. Thank you.
Jason Carpenter
- Flag inappropriate
June 20, 2022
Not impressed by the Asurion Home+ coverage and app is great for chat, but not finding existing claims. I am happy it covers all types of devices, even ones that were purchased prior to signing up with Asurion Home+ though. So far, I've had an older laptop fixed (had to send in twice though) and offered $85 for an older Seagate external hard drive. They didn't even try to recover my lost data. I probably won't be a customer much longer.
37 people found this review helpful
Asurion Mobile Applications, LLC.
July 8, 2022
This doesn't seem right. We want to take a closer look at this for you. Please send a note to https://www.asurion.com/appsupport/ so we can connect. Thank you!
What's new
Bug fixes and improvements
