AT&T Photo Storage

4.6
6.15K reviews
500K+
Downloads
Content rating
Everyone
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About this app

AT&T Photo Storage is just one of the premium benefits that comes with AT&T Protect Advantage. *

With the AT&T Photo Storage app, you can easily (and automatically) back up and secure your photos and videos, without sacrificing quality. Free up storage on your device with one touch to make space for capturing more memories. Fast speed and unlimited* storage space put your entire collection at your fingertips and ready to share.

• Original quality: AT&T Photo Storage backs up photos and videos in original quality
• Automatic: Seamless, automatic backup from your phone
• Storage: Includes unlimited storage**
• Speed: Upload speeds that won’t leave you lagging
• Restore: Simply tap ‘Download’ to restore backed up items to your device
• Share: Share your memories using SMS**, email, or social media of your choice
• No Data Charges: No need to wait for a Wi-Fi connection. You can back up photos and videos without using your AT&T data plan. **

Contact us at PhotoStorageAppSupport@att.com

*AT&T Protect Advantage subscription not required.
**Storage size depends on subscription in AT&T Protect Advantage. There may be limitations on the size of each video that can be backed up and secured.
**Messaging rates may apply. Data rates do not apply when on AT&T’s network. (Requires eligible AT&T data services. Excl. & restr. apply. Use subject to wireless service terms including those related to data speed.)
Updated on
Dec 7, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
5.88K reviews
Larnell Brown
October 23, 2023
Once you get through the backing up issues, the BIGGEST flaw of this app is that it does not have intuitive organization using meta data that accompanied your photos. It doesn't organize your photos or videos based on the phone album it came from (i.e. camera, screenshots, downloads, etc.) This app allows you to Free up storage on your phone by deleting the photos from your phone. But why would you EVER do this if there is only a continuous scrolling log of photos that you now have to search.
96 people found this review helpful
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AT&T Services, Inc.
October 23, 2023
We are definitely sorry to hear about this. We want to make sure we assist in any way possible. . Please contact us at https://www.asurion.com/appsupport/.
Janeal Shippen
June 16, 2022
Problems with this app are: 1- It's so painfully slow its virtually useless! I downloaded the app 5 days ago. In that time it has backed up 271 of my 6000 photos. 2- It doesn't stay connected to the internet. (I have fast business internet so the problem isn't my wifi) 3- I selected to back up over data if wifi isn't available hoping that would help. Nope! It doesn't switch when it drops. And it does it didn't reconnect itself. You have to close the app and restart. Positive: 1- nice layout
65 people found this review helpful
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AT&T Services, Inc.
June 17, 2022
Hi Janeal. We understand your concerns and want to help. You can try to restart your device and also clear the cache for the app. If that doesn’t help, please contact us at https://www.asurion.com/appsupport/. Thank you!
Shawty Sweety
March 27, 2023
PLEASE FIX!!! Their is no way to backup your photos and videos if the app doesn't do it automatically. It has been many months and my app still won't back up my stuff & since their is not a "start backup" button I have not been able to back up anything. I even tried uninstalling the app & reinstalling it & it's the same. Update: I am NOT contacting you as I have done it before and it was useless. You can very clearly read what I posted and solve the problem.
51 people found this review helpful
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AT&T Services, Inc.
March 27, 2023
Sorry about this issue. Please contact us at https://www.asurion.com/appsupport/ and let us know the issue you encountered. We would be glad to help with this. Hope to hear from you soon.

What's new

We’re always working to make it easier to back up your photos.

What’s new:

• Support for Android 14