3.7
43 reviews
10K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

My Astound allows customers to manage Astound accounts from Android devices easily and securely.

Astound customers can manage their Astound account easily and securely with the following functionality:

Pay your Astound Bill
Where's My Tech? Check the status of your tech's arrival time!
View Account Balance
View Bills – up to 12 months via pdf
Enroll in AutoPay
Enroll in Paperless Billing
Enroll in SMS Notifications
Check Recent Calls made by your Astound phone
Play Voicemail Messages left for your Astound phone
Update Billing Address
Update Contact Email Address
Update Security Information

The features on this application are only available to Astound customers or those pending an Astound installation.
Updated on
May 30, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.6
40 reviews
Deepa Paramesh
May 9, 2024
Switched from Xfinity to Astound and am extremely disappointed by the app in comparison. You can do almost nothing on the app. Versus on the Xfinity app you can check for things like outages and expected time for the fix. For how often it seems like my Internet loses connectivity would be nice to have visibility if it's a widespread outage. Honestly, not a worthwhile app to have.
1 person found this review helpful
Did you find this helpful?
Astound Broadband
June 1, 2024
Hi, Deepa. Thank you for sharing your feedback on the MyAstound app. We appreciate your feedback on the app. We'd be glad to check on your internet connection and get to the bottom of the connection issues you've been having. Please email me at social_reviews@rcn.net with "Attn Jackie" in the subject so I can help. Thank you! -Jackie
Pete Jaras
January 4, 2024
New Customer. In getting various issues resolved, I discovered that no one seems to know about how this app works beyond paying your bill. The astound website mentions that you can manage your preferences, and receive notifications from any of your devices so you get what you want, when you need it, from anywhere. When I enter my home VM Pin# on this app I get an Error = Invalid. Called Cust Support, no one seems to know about this feature. The VM Pin works fine from the home phone.
3 people found this review helpful
Did you find this helpful?
Astound Broadband
January 18, 2024
Hi, Pete! Thank you for reviewing your recent experience with Astound Broadband, and welcome to our service family! I'd be glad to review your account and determine the best way to resolve your concerns. Please email me at social_reviews@rcn.net with "Attn Jackie" in the email's subject. Thank you for being a valued Astound customer! -Jackie
Jason Babcock
April 12, 2024
WOW This has to be the Best and Streamlined Broadband company I've ever had the privilege of working with... And WOW I've only paid for the "Middle Tier" of high speed Data / Wi-Fi and it's faster than anything I've ever experienced... Makes me wonder 🤔 just how much faster the top tier high speed would be but since I'm content with this middle tier speed I'll just leave it for you to try it out.
Did you find this helpful?
Astound Broadband
March 20, 2024
Hi, Jason! Thank you for rating the MyAstound app! Please feel reach to reach out to me at social_reviews@rcn.net with "Attn Jackie" in the subject if any questions or concerns come up. Thank you for being part of the Astound service family! -Jackie

What's new

The latest version contains bug fixes and improvements