Jeffrey Holmes
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Works extremely well to book trains and make changes! It would be nice to be able to make changes and if the fare is more, be allowed to use points to pay the difference. My only complaint would be that train status updates are slow. There are many times that the Train Status in the app is different than the Display in the station. Also the text notice for the gate/track is delivered when I'm already standing on the platform.
1 person found this review helpful
Jeffrey Zuckerman
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When this app works correctly, it's wonderful. But sometimes, too often, after I select a train and provide all my purchase information, the app says that it cannot complete my transaction then, and tells me to come back another time. Other times, it changes the train I selected before charging my credit card. When the app does these things, it's terrible.
15 people found this review helpful
Karnamohit Ranka
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Cannot book using the app. The problem is I cannot tap on the station to select it, either using the Map option or the List option. Similarly, I cannot look up the status of the train. Similar, tapping error issues. It is frustrating. Edit (updated from 1 to 4 stars): most glitches seem to have been fixed now. Better late than never!
43 people found this review helpful