Melissa M
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The last update was an improvement, but it still has some annoying limitations & confusing language. ETA: When setting up tap to run/automation, the bulb control options are limited to switch/brightness (no option for color or scene) so there is no way to control whether the light is white or colored when it comes on, unless I make sure it is set to that color the last time it is used. There should be a way to select a "scene" when setting up automation.
11 people found this review helpful
Sakar International, Inc.
July 3, 2021
Hi Melissa, can you please share which features you find difficult to use? Please contact us at +18552924087, we will be happy to answer your questions.
Sunny
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The app, as well as the device, is impossible to use. I barely got it set up in the first place. I'll admit once I had the light bulb going it was nice. However, I moved (with the same wifi) and now it has refused to reconnect ever again. I have tried uninstalling and even making a whole new account. The device just sits there blinking while the app says there are no devices nearby. Very frustrating and disappointing.
5 people found this review helpful
Sakar International, Inc.
October 5, 2023
Hi Sunny, thank you for reaching out to us. We are sorry for the issue to connecting the light bulb with wifi . Please reach out to us at + 18552924087 or alsupport@sakar.com, quoting ticket number 12101, sharing more details. We will try and help fix this for you. Thank you.
susan karriker
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I have had a wifi video doorbell for several years and have NEVER been able to use it bcuz it has to use this poor excuse of an app. I was hoping that maybe by now this would be fixed. Duuuuuhhhhh! Still can't use the doorbell bcuz this won't stay open to add device. It just comes back and has a statement that this app has a bug!! NO S#%T!!!!
4 people found this review helpful
Sakar International, Inc.
March 14, 2024
Dear Susan, thank you for reaching out to us. We apologize for the issue experiencing with the app. We request you to re-install the app and check if it resolves the issue or please reach out to us at +18552924087 or alsupport@sakar.com, quoting ticket number 12113, sharing more details. We will try and help fix this for you. Thank you.