hello kitty
Ali Express has become misleading, greedy, and deceptive, just like Shein. There will be a price advertised as 99 cents and when you go to your cart to pay for it, the cost is triple what the app advertised, and no explanation for the fluctuation in price. We also used to be able to pay for anything using earned coins, now it can only give you "discounts" (which also doesn't do anything to change the price). I basically have nearly $50 USD in coins for no reason now. Do better.
26 people found this review helpful
Alibaba Mobile
April 19, 2024
Thank you for your feedback. We're always trying to improve our app and customer service to give you the best experience. Before you order, you can review the product details or contact the seller for more information about the product. If you still have questions, please visit our Help Center: https://so.aliexpress.com/s/ByrCmn?
Anmael
I rather like the website, but I find the app harder to search and designed to incentivize impulse purchases rather than planned searches. This is particularly evident when it comes to discounts being put in your face as you shop. Sometimes it feels a little Las Vegas-like. This is better for the website revenue, but not as good for the customer and muddies the shopping experience. That being said, though both could use improvement in both search and filtering, I will continue to shop:)
112 people found this review helpful
Larry Cook
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Currently having shipping? Problems. App is OK but prices after a search are useless, vendors will list an accessory and its price rather than the price of the item. Let's say you search for an MP3 player, the results will be some players but also the USB cable for a player at what would be a cheap price for the actual player. It pretty much wastes your time, and gives bad vendors more exposure than honest merchants. Right now, none of that matters if you see the products get returned.
106 people found this review helpful
Alibaba Mobile
April 10, 2024
Thank you for your feedback. We're always trying to improve our app to give you the best experience. We'll take your concerns into consideration, and if you have any other questions or feedback, please visit our Help Center: https://so.aliexpress.com/s/ByrCmn?