Benjamin Johnson
Often freezes up, and search filters are not easily selected. Regularly shows items that are no longer available or discontinued, but "out of stock" filter will remove some items that are available. The app shows various items as "heavy" or as "firearm/ammunition" when its something like a digital scale that weighs less than 15lbs and is less than 12×12 inches, but because its RATED for 330lb limit, it doesnt qualify for free shipping or discounts. Has ability to be solid, but annoying to use.
13 people found this review helpful
Academy Sports & Outdoors
December 18, 2023
We’re always looking for ways to improve your shopping experience. We have shared your feedback. If there is anything we can help with, please contact us at customerservice@academy.com. Thanks.
Brandon M
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First let me say Its about time they finally made an app. Better late than never I suppose. Pros: app is well organized, user friendly and intuitive interface. Great product selection. Cons: There is no "remember me" feature. Any time you close the app you have to relog into your account. Not hard but very tedious and annoying. It doesnt even remember your email address which is a basic feature on all apps now days. Also they are VERY pushy about getting you to sign up for a credit card
104 people found this review helpful
Academy Sports & Outdoors
January 3, 2022
Thank you for your feedback. We will share this recommendation with the appropriate teams. We're constantly working to improve your shopping experience and invite you to try using our app again with future purchases.
J C
App loads everything slowly making it frustrating to navigate anywhere. Less search features to navigate an area compared to the website itself. If you click on an item you might be interested in, there's a chance when you go back to the search results that it will take you to the top of the results making it frustrating to use. There's a good foundation and it just needs better optimization.
33 people found this review helpful
Academy Sports & Outdoors
January 11, 2023
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at Customerservice@academy.com.