WVU Medicine

3.9
195 reviews
50K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

Looking for a status update on a family member or friend being seen in the Emergency Department, or having a surgical procedure?

Want a text alert when it’s time for your appointment? The WVU Medicine app can do all that – and more:

Check the real-time status of a family member or friend being seen in the Emergency Department.

Check the real-time status of a family member or friend undergoing a surgical procedure.

Check your waiting room status and get notified when it’s time to be seen.
Provide feedback about your experience.

These features are available at these WVU Medicine hospitals, all located in West Virginia:
J.W. Ruby Memorial Hospital in Morgantown
WVU Medicine Children’s in Morgantown
United Hospital Center in Bridgeport
Camden Clark Medical Center in Parkersburg
Berkeley Medical Center in Martinsburg
Braxton County Memorial Hospital in Gassaway
Fairmont Medical Center in Fairmont
Jackson General Hospital in Ripley
Jefferson Medical Center in Ranson
Potomac Valley Hospital in Keyser
Reynolds Memorial Hospital in Glen Dale
St. Joseph’s Hospital in Buckhannon
Summersville Regional Medical Center in Summersville
Wetzel County Hospital in New Martinsville

Additional app features at J.W. Ruby Memorial Hospital and WVU Medicine Children’s include:

Get wayfinding assistance when traveling to all publicly-accessible areas on levels one through four of the hospital; that includes lobbies and waiting areas, clinical departments, cafeteria, Starbucks, and gift shop.

Get wayfinding assistance when traveling to the nurses’ stations on levels five through 10 of the hospital.

The app will continue to expand to meet the needs of patients and visitors. Please watch for updates.
Updated on
Aug 22, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.9
190 reviews
R Simms
January 21, 2021
App won't work. Gets stuck on page where it asks me to pick the location, won't even open. Read other reviews and saw where it was recommended to try downloading the app in a different location. I have tried this app in three different locations in two different counties and it still doesn't work.
14 people found this review helpful
Did you find this helpful?
WVU Medicine
April 26, 2021
DEVELOPER UPDATE: Sorry for this inconvenience. We have discovered this happens when the app does not have permissions to access the devices location. We are working to resolve this issue, in the mean time please allow location permissions to the app.
Josh Chiado
April 11, 2023
Currently using the app on Android. The app never sends notifications and it also crashes every other time I open it. I have uninstalled and reinstalled a couple times to no avail. Very disappointing when I'm trying to keep track of my wife's surgical process.
9 people found this review helpful
Did you find this helpful?
WVU Medicine
April 21, 2023
We sincerely apologize for the troubles you've experienced. We are currently looking into this issue and hope to get this resolved as soon as possible.
Bitbar Bitbar
August 10, 2020
This application worked well. It provided update to date status of my friend. It was neat being able to see a detailed map of the building. I look forward to additional maps being added. There have been some issues with the app but it seem like the application is working far better than before. Great job so far and I look forward to seeing what you coming up with in the future!
4 people found this review helpful
Did you find this helpful?

What's new

Updated target Android version