Stewart Pickard
My experience has been more than stressful. Purchased tickets often don't work, which results in having to spend additional money. The app will automatically sign out. It's not particularly fast to load and my phone is far from sluggish. Given I've no choice, I need to use it, otherwise I would avoid this at all costs.
1 person found this review helpful
Shaun Coughlan
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Not a great experience compared to the previous app. Have to re-register to give someone new my information. Trying to buy a ticket they now wants a photo of you. I try to use gpay it takes me out of the app to a Web page that starts processing my payment then stops. Please can I stop being asked to subscribe to updates, I said no I meant no and have not changed my mind everytime I open the app. Overall not great. But we are forced to use it.
6 people found this review helpful
ANDREW BRIDGES
Suddenly it won't load my tickets. Luckily I had some change else I'd have been stranded. Why does the App need internet access to retrieve tickets already bought surely they should be securely stored locally in case errors such as mine (I suspect issues with their servers as you can't buy new or view old bought tickets)?
6 people found this review helpful