A Google user
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I can't use the app at all. The old one was better. Anytime I launch the application, it keeps rolling with a message " Network not aavailable, Reconnecting'! Don't bother calling Zenth Direct either, they have no clue and cant help. Kindly fix this bug. Other than the connectivity issue, everything is great! Thank you very much.
184 people found this review helpful
Zenith Bank
November 22, 2019
Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at zenithdirect@zenithbank.com with your contact details and relevant screenshots.
Favour Erhabor
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With the new update of this app, I think it deserves a 5 star rating. Now, you can reprint a receipt if you forgot to do it before, just go to your transfer history and locate the transfer you need a receipt for and you can share or save it to your phone again. It's I love the update. But, they need to add the virtual card feature to it so users can request and view their virtual in the app.
155 people found this review helpful
Dear User, Thank you for your suggestions. We will try and incorporate them upcoming versions.
Onyebuchi Ezugwu
this app is a very problematic, I sent money and I haven't received it, I try checking my history it's not displaying, there's no customer service on the app, their fees are outrageous, they give me a minus when i don't the even have the money in the account - a fee of 400 naira,why is that so high. I think the best option is to switch to another bank
19 people found this review helpful
Zenith Bank
April 29, 2024
Hi, we'd be happy to see what happened with your account. Please contact us at zenithdirect@zenithbank.com.