The Customer Factor
4.3star
170 reviews
10K+
Downloads
Everyone
info
About this app
Android App Feature List
- Customers and Prospects
- Searchable
- Add new
- Edit existing data
- Add/upload photos
- View customer job history and prospect estimate history
- Convert estimates to jobs seamlessly.
- Appointments
- Schedule jobs, estimates, tasks, or personal appts.
- Edit/Reschedule/Delete
- Time tracking for jobs
- Send an "I'm on the way" text message
- See a street view of each appointment
- Invoice
- Generate Invoice
- View Invoice PDF
- Pay Invoice (Third party API is used for Credit Card processing)
- Capture customer signature.
- Email Invoice with predefined template text
- Print Invoice if connected to an air printer
- Estimate/Proposal
- Generate Estimate
- View Estimate PDF
- Capture prospect (or customer) signature.
- Email Estimate with predefined template text
- Print Estimate if connected to an air printer
We update our apps regularly with new features and to make sure they're at 100%, so we suggest turning on automatic updates on devices running The Customer Factor app.
- Customers and Prospects
- Searchable
- Add new
- Edit existing data
- Add/upload photos
- View customer job history and prospect estimate history
- Convert estimates to jobs seamlessly.
- Appointments
- Schedule jobs, estimates, tasks, or personal appts.
- Edit/Reschedule/Delete
- Time tracking for jobs
- Send an "I'm on the way" text message
- See a street view of each appointment
- Invoice
- Generate Invoice
- View Invoice PDF
- Pay Invoice (Third party API is used for Credit Card processing)
- Capture customer signature.
- Email Invoice with predefined template text
- Print Invoice if connected to an air printer
- Estimate/Proposal
- Generate Estimate
- View Estimate PDF
- Capture prospect (or customer) signature.
- Email Estimate with predefined template text
- Print Estimate if connected to an air printer
We update our apps regularly with new features and to make sure they're at 100%, so we suggest turning on automatic updates on devices running The Customer Factor app.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.3
164 reviews
Andrew Nigg
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December 22, 2023
The customer factor is a great program. But the phone app is straight garbage, if you do to many things at one time is freezes and won't load anything. You have to shut down the app and try to reload it, half the time it won't even reload. Very frustrating when you are trying to work amd get customers info.
1 person found this review helpful
Jacob Andrews
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April 20, 2023
Frequent crashes, excessive background battery drain. Functionality is fine, no issues. But TCF keeps running in the background, has halved my battery life, and when I check logs I see crashes and only from TCF. I recommend severely limiting background usage, disabling location services, and when not actively using the app, going to "App Info" and "Force Stop App" every time it's not the active app on your screen.
2 people found this review helpful
A Google user
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- Show review history
October 15, 2018
I purchased the year subscription to Customer Factor and had a hard time figuring it out (totally my fault, I'm not a quick learner when it comes to new apps). Unfortunately I had customers waiting for invoices so I just decided to go with another platform, and when I contacted the developer of CF and told them I needed to delete my account, they immediately acted on my request & to my surprise, sent me a very fair refund for the remainder of my subscription! They also took the time to explain all the features and show me how awesome Customer Factor really is. Needless to say, I will be switching back as soon as we get to winter & our schedule slows down enough for me to learn how to use it. Customer factor is way better priced than the others, and they are very helpful if you actually reach out to them for assistance. I would highly recommend this app for small service businesses!
10 people found this review helpful
What's new
Thanks for using The Customer Factor! This update fixes loading issues, mutliple photo selection and square payment integration issues that some users were having. We update our apps regularly so we suggest turning on automatic updates on devices running The Customer Factor.
App support
phone
Phone number
+18504760904