Joey Manno
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Was looking for a feedback button in the app. The help button just brings up a page that says "this is a help page" and is otherwise blank...? App UI is very outdated and looks like an android app from 10+ years ago and uses none of android's current design elements. It makes it much more cumbersome and slow to navigate than the iOS equivalent.
4 people found this review helpful
WorkJam, Inc.
April 2, 2024
Thank you Joey for providing us your feedback. Our team reviews all user feedback and we appreciate the time you have taken in communicating your concerns. As we make continuous improvements to the UI feedback such as yours is incredibly valuable.
Brandon Conner
Absolute worst app! Auto logs you out every few days, you constantly have to reset your password it's literally the biggest nightmare! This app always crashes & is a daily problem! I don't know anyone at work who has never had issues! It's unanimous at my job! Work Jam sucks! We are begging them to stop using it but corporate won't allow it! Notifications are often & usually unimportant, I can't even reset my own password I have to go to work and call a 1800 number with my manager to approve it
2 people found this review helpful
WorkJam, Inc.
April 18, 2024
Thank you for your feedback. We are truly sorry your WorkJam experience has been frustrating. Password permissions & notification settings are configurable by employer. It would be beneficial to provide this feedback to them directly, improving interactions for everyone. If you have added commentary on the app please email appfeedback@workjam.com.
Rachel Tucker
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This app is good to use.... When it wants to. Doesn't matter if I'm on wifi or data. For some reason it clocks me out at random times and clocks me back in again at the same time. It loads too long, and makes me late on my punches sometimes, and doesn't like to connect to either wifi or data. Sometimes I have to switch between the two multiple times until I can get it to work. I don't like that it does this, because then I'm not getting my full hours and getting in trouble for late punches.
58 people found this review helpful
WorkJam, Inc.
January 18, 2022
Thanks for your review Rachel and sorry to hear of the issues you are experiencing - it does seem very odd. Please could you email us appfeedback@workjam.com with some further details so we can investigate directly with you. We would love the opportunity to turn your WorkJam experience around. We look forward to hearing from you.