Jamie Wright
- Flag inappropriate
- Show review history
Very cool. You do not have to pay for the app! It's got all the bells and whistles and colors and schedules for all of my lighting needs. 4 paws up for the compatible products and the easy set up with the app. They compliment each other in every aspect. And they are quick to reply. Thank you for developing an app that lives up to every expectation, it makes the my home lighting "WOW" and I can easily change the colors to set the mood.
1 person found this review helpful
Signify Netherlands B.V.
April 26, 2024
Hi Jamie.
Thank you for your positive feedback. We appreciate that you find our apps easy to use.
Feel free to reach out to our support team via the apps for any assistance needed.
Rick Reichert
- Flag inappropriate
- Show review history
New: why would anyone release an app, and recommend that you go back to the old version? Fix it. I was able to reinstall my light, but, now, the OTHER light won't connect. Which worked just fine. Garbage. Stopped working. I tried over and over and over to get it to work, nothing. I chatted on tech support through the app, they recommended that I reinstall the legacy version. BS.
4 people found this review helpful
Signify Netherlands B.V.
April 26, 2024
Hello Rick,
We apologize if our support team wasn't able to resolve your concern. We're committed to assisting you further and will explore alternative solutions beyond reinstalling WiZ Legacy.
If the issues persist, please don't hesitate to contact our support team again. We're here to help.
Adam Nico
- Flag inappropriate
- Show review history
Very frustrating app I went and bought these lights and it was very hopeful because I did not have luck with many others. I got them to connect a total of two times and after that it won't connect keep saying that something's wrong the lights are brand new my phone is the flagship top of the line and everything is up to date software-wise I really don't understand why people still use a 2.4 gigahertz Wi-Fi to run their apps. But even when I switch to my hotspot which is 2.4 won't connect
2 people found this review helpful
Signify Netherlands B.V.
April 28, 2024
Hi. We're truly sorry to hear about your frustrating experience with our app. We understand how important it is for our products to work seamlessly, and we apologize for the inconvenience caused by the connectivity issues you've encountered. Please reach out to our support team via the apps by going to (Settings > Help Center > Live Chat).