Balázs Gerlei
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I used wigo twice so far, the service itself was good, but the app is pretty faint and flimsy. The worst thing is that the map fully blacks out after I put the app to the background and then bring it back (or switch between this and another app). Please at the very least fix this (additional info: I checked and this only happens on Android 14 and I only tried on Google Pixel phones)! Regarding nice to haves a dark mode would be nice, as would push notifications about ongoing rides or bookings.
Wallis Autómegosztó Zrt.
April 15, 2024
Hi! We are actively improving wigo carsharing, so all feedback is appreciated. As such, your comment(s) have been taken into consideration as well. Please share your experience with us at kozpont@wigomobility.com to help us improve wigo carsharing!
Balázs Dorner
I am extremely disappointed with WIGO Mobility. Despite using the same credit card that has worked previously without any issues, their system failed to to pay a small invoice of 1,909 HUF. Moreover, they have the audacity to charge a 5,000 HUF fee for a second payment reminder due to their own technical glitch. This is absolutely unreasonable and shows a lack of respect for customers. I would caution anyone against using their services if you value fair treatment and efficient customer support.
Zalán Meggyesi
It does what it's supposed to, but sadly, that's about it. Leaving business practices aside - I'm still miffed about losing the overnight reservation and discount rates my Diamond account got me - this app is now a reskinned clone of MOL Limo. Meaning its backend is as slow as Limo, as bugged as Limo (not something I was expecting from a Flutter-based app!), and as user-unfriendly as Limo. Overall, the only thing going for it is its service area, but that's about it.
5 people found this review helpful
Wallis Autómegosztó Zrt.
January 9, 2024
Szia! Aktívan fejljesztjük a szolgáltatást, amihez minden visszajelzést figyelembe veszünk a munkánk során, így a te észrevétele(i)det is rögzítettük. Kérjük, oszd meg velünk tapasztalataidat a kozpont@wigomobility.com címen és segíts fejleszteni a wigo carsharinget!