Go Kinetic Business

4.1
190 reviews
5K+
Downloads
Content rating
Everyone
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Screenshot image
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About this app

Designed with you in mind, the Go Kinetic Business customer portal app puts control in your hands through enhanced management and service configuration options. Use the Go Kinetic Business app to access your accounts through a secure, single sign-on interface that responds in real time and allows
Kinetic Business customers to:
- View and pay bills
- Create and Track support tickets
- Set notification preferences
- Monitor network status, including the operation of SD-WAN EDGE devices
- Access the Kinetic Business online Resources Center
- Utilize Connected Office Suite services including voice, video and
instant messaging
Updated on
Apr 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info, and Financial info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
180 reviews
Sean Luce
January 26, 2024
Some convenience some annoyances. If you don't have the app open and in the foreground you won't receive your calls and constantly disconnects from the soft phone. For the other admin stuff it's a little lackluster but what's there is convenient to have at your fingertips. Have to sign back into it almost daily.
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Justin Mather
October 19, 2021
Terrible. I work for a funeral home and we have to be able to answer our phones 24/7. Windstream switched apps they use for call forwarding or (VOiP) without even bothering to mention it to us. They then hand us this app, which has yet to work properly and after countless phone calls with IT, it still doesn't work. Not sure why you switched apps when the other was working just fine. We are at the point where we might have to go with a different company.
10 people found this review helpful
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Pat W
September 19, 2023
I've tried to pay my bill every month for several months now. It won't let me log in and pay my bill through the app. It tells me that it doesn't support phone or tablet, however, it gives a link to down load the app. I assume for bill pay. I've Uninstalled and reinstalled more than once and still no luck. Unless windstream gets it fixed it's not worth having. I'm using a Samsung Galaxy S9+. It isn't the phone because I'm not the only one complaining.
2 people found this review helpful
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Windstream Communications
October 2, 2023
We apologize for the issue and inconvenience. Please contact our Customer Care team, either via Live Chat in the Go Kinetic Business app or by calling 833.241.0100, so that we may get additional information to help resolve the problem.

What's new

The Go Kinetic Business team provides monthly updates to the mobile app to help improve performance and efficiency.