Gexa Energy

4.4
1.27K reviews
50K+
Downloads
Content rating
Everyone
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About this app

The Gexa Energy mobile app makes managing and optimizing your home energy usage simple. By integrating all of your connected smart devices, Gexa Energy plan, and Gexa Energy My Account, the Gexa Energy mobile app empowers customers to optimize their energy usage to meet their energy goals.

With the mobile app you can:
• Track your electricity usage over time
• View your bill and manage your payments
• Change your account preferences
• Review your plan details and renew with ease


If smart thermostats or other home energy management devices are integrated with your Gexa Energy plan or services, you can:

View your Dashboard
• Quickly view data on your smart devices, bill, and other important metrics at a glance and all in one place.

Maintain comfort in your home
• Control your connected smart thermostat(s) from anywhere, anytime using the mobile app.

Improve your energy efficiency
• Easy set up and customization of a smart thermostat schedule.

For our privacy policy, visit https://www.gexaenergy.com/privacy-policy. Terms of use: https://www.gexaenergy.com/terms-of-use.

The Gexa Energy mobile app is only available for residential customers at this time. Gexa Energy, LP PUCT #10027. Gexa Energy address: 20455 State Highway 249, Suite 200 Houston, Texas 77070
Updated on
Apr 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

4.4
1.23K reviews
Myron Jefferson
December 14, 2023
App makes it hard to manage my daily energy consumption so I can save money and still hit the mandatory 1,000 kw per month (this activates a $100 bill credit). The app usually lags about 5-8 days behind, so you're not sure. Then you find out you have to use about 300 kw in a few days to get the $100 credit, forcing you to choose the credit over comfort. 🤮
5 people found this review helpful
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Abbie Ayorinde
December 8, 2021
I switched to gexa at least 2 weeks ago and while their customer service was great, this app isn't! I have not been able to sign in since I downloaded it. I have reset password and username, I have uninstalled and reinstalled it....still doesn't work. I have to go to the browser every time in order to check my account. It's not right.
17 people found this review helpful
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Mike Brands
August 25, 2022
Trash app, most of the time it won't show my balance. I feel it's not the app that's the problem, it's the company that is the problem. Can't use the app, try to call can't get passed the automated answering service. The only way I know how much I owe is when they send me an email telling me I'm passed due. The monthly bills are extremely inconsistent as well. As soon as my contract is over I'm changing to a different company.
7 people found this review helpful
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What's new

Introducing a new feature allowing customers to add on a product that will earn bill credits for nighttime EV charging!