A Google user
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Before the update I could use the app and it was flawless. Now when I login it keeps trying to connect but never does. I can uninstall then reinstall and it will work for a few seconds. Then back to glitching again. Issues are still present! It won't allow me to log on! I have uninstalled & installed several times along with restarting my phone. If I give zero stars!
3 people found this review helpful
Unify Financial Credit Union
January 4, 2019
Our apologies that the Android app is still not working for you. We understand this is causing an inconvenience, but would like to talk to you directly and give details about the issue. Please email onlinebanking_support@unifyfcu.com and provide your contact information and we’ll reach out to you soon. Our focus is on serving you.
Joseph Simpson
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They killed it! Before update great. After update, you login, it kicks you out. Tried re-install, but nope, it's really legs up dead. So, ok, the apps been updated and yes, improved. But from what it was, there was only one possible direction. So far, there's only one criticism I have: whenever one pages down, the home menu slides out and blocks the page. Swiping it back returns you to the top of the page, and you're stuck in a infinite recursive loop. Keep working on it.
7 people found this review helpful
Unify Financial Credit Union
October 5, 2021
Joseph,
Thank you for the updated reply and detailed comment. We value your membership and will continue to our goal of delighting you when you use our app. Sincerely, UNIFY Financial Credit Union
A Google user
since the update, I also am unable to log in using the app. extremely inconvenient. also, I dont like that the app shows my payment instead of my balance. If someone stole my info and started using my account, I wouldn't know it till the end of the month when my due payment changes to reflect the balance I didn't add unless I constantly click each loan/card. Not a good idea in my opinion.
Unify Financial Credit Union
January 16, 2019
Our apologies that the Android app is still not working for you. We understand this is causing an inconvenience, but would like to talk to you directly and give details about the issue. Please email onlinebanking_support@unifyfcu.com and provide your contact information and we’ll reach out to you soon. Our focus is on serving you.